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Service Advisor

Service Advisor

Infinity Prestige Sdn BhdKuala Lumpur, Kuala Lumpur, Malaysia
17 jam yang lalu
Penerangan pekerjaan
  • Greet customers and offer excellent customer service from intake to release of their vehicles
  • Take orders in person, over the phone or by email.
  • To check availability of parts on computerised stock records
  • Greeting customers and directing them to an available technician
  • Consulting with technicians about needed repairs and alternatives that can be offered in place of expensive repairs
  • Answering customer questions about service outcomes and consulting with technicians when necessary
  • To prepare the weekly and monthly sales report
  • Informing customers about potential cost savings and warranty protections.
  • Informing customers of changes in service or when their vehicle is ready to be picked up
  • Ensure that automotive work provided to customers meets company quality standards
  • Invoice and collect payment from customers for services rendered
  • Maintain customer records and enter data into computer databases
  • Ensure office and reception area is tidy and presentable, with all necessary stationery and material , forms and brochures)
  • Perform other clerical receptionist duties such as filing, photocopying, etc.
  • Perform all other ad hoc tasks assigned by the line manager
  • Multitasking skill is essential for this position
  • Job Types : Full-time, Permanent

    Pay : RM2, RM3,500.00 per month

    Benefits :

    • Opportunities for promotion
    • Parental leave
    • Professional development
    • Work Location : In person

      Expected Start Date : 09 / 01 / 2025

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