Overview
- Act as the primary liaison between customers and the company, ensuring seamless communication and service.
- Negotiate sales terms, agreements, and pricing with customers to successfully close deals.
- Respond promptly to customer inquiries, address objections, and guide customers toward purchase decisions.
- Collaborate with product development teams to share customer feedback for product improvements.
- Identify, prospect, and secure new business opportunities with potential clients.
- Build and maintain strong, long-term relationships with existing clients to ensure satisfaction and loyalty.
- Conduct market research to identify trends, customer needs, and competitive activities.
- Present, promote, and sell company products and services to both new and existing clients.
- Develop and implement effective sales strategies to meet or exceed sales targets.
- Monitor market competition and provide timely market intelligence to the sales and marketing teams.
- Maintain accurate and organized records of sales activities, leads, and customer interactions.
- Work closely with production, planning, and logistics teams to track orders and meet delivery commitments.
- Provide timely, professional customer support to resolve issues and maintain satisfaction.
- Participate in sales and product training to stay updated on company offerings and industry developments.
- Stay informed about industry trends, market shifts, and emerging opportunities to enhance sales performance.
Qualifications
Possess at least a Diploma, Advanced / Higher / Graduate Diploma / Bachelor’s Degree in Business and Marketing or equivalent.Experience
Minimum 5 years of working experience in sales, business development, or a related field, preferably in a manufacturing or B2B environment.Skills
Strong problem analysis and problem-solving skills.Excellent communication, presentation, and interpersonal skills.Familiarity with data analysis and reporting tools.Exceptional understanding of sales and marketing principles.Ability to build and maintain long-term customer relationships.Interview questions
What\'s your expected monthly basic salary?Which of the following types of qualifications do you have?How many years\' experience do you have as a sales executive?Do you have experience in a sales role?How many years\' experience do you have in market research?Do you have customer service experience?Do you have experience in a role which requires relationship management experience?Are you willing to travel for this role when required?Manufacturing, Transport & Logistics 101-1,000 employees
Harn was established in 1994. Our ranges of drawer runner systems are suitable for a wide variety of requirements and have since established ourselves as the leading producer of drawer runner systems in Asia. Harn is synonymous with quality and innovations; the drawer runner systems are well accepted by cabinet makers of all sizes internationally.
Harn was established in 1994. Our ranges of drawer runner systems are suitable for a wide variety of requirements and have since established ourselves as the leading producer of drawer runner systems in Asia. Harn is synonymous with quality and innovations; the drawer runner systems are well accepted by cabinet makers of all sizes internationally.
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