Join to apply for the Process Excellence Specialist (HR) role at CBRE Asia Pacific .
- Job ID :
- Posted : 12-Aug-2025
- Service line : Corporate Segment
- Role type : Full-time
- Areas of Interest : People / Human Resources
- Location(s) : Kuala Lumpur - Wilayah Persekutuan Kuala Lumpur - Malaysia
- Location / Office : CBRE KL BSO, Bangsar South
Overview
In this role you will be responsible to review and standardize people processes and documentation across APAC countries / cross functional teams & identify the fit-gap, make recommendations for closing the gap and areas of improvement. You will be accountable for the project work plans, ensuring all tasks are delivered in a timely / cost effective manner, anticipating scope issues and obtaining agreement on changes to the work plan.
Responsibilities
Documents policies, processes and procedures of the various HR ServicesEnsure process maps remain relevant and current by regularly conducting audits against the documented process mapsMaintain the People services (catalog) and process architecture to remain valid and currentConduct process mapping workshops with the objective of standardizing and streamlining employee life cycle process across all countriesSupports service transition changes, issues, risks and deviations including tracking progress on actions and mitigation of risksPerforms testing requirements to validate services have been built against design specification and meets the test success criteriaConducts post-implementation review and facilitate to close deploymentsPrepares and execute communication action plans aligned to change management strategyIdentifies and implements process improvement projectsMay support recurrent training on modified and updated HR ServicesQualifications
Graduate in business / commerce or relevant fieldCertification in Project Management (PMP, Prince 2, Scrum) will be advantageousKnowledge on six sigma (certification is a plus)3-5 years of working experience preferably with 2 years of experience in Transition / transformationFamiliarity with ERP tools (PeopleSoft etc.), Ticketing (Service Now) and Knowledge Management systems, Process mapping tools (Visio)Strong experience in process excellence and lead in several significant transformation projects (preferably aligned with HR)Understanding of HR processes, including recruiting, onboarding, mid-lifecycle, benefits administration, payroll, offboarding and performance managementProven experience in implementing and managing HR technology solutionsProject management skills and ability to lead and manage multiple projects simultaneouslyStrong attention to detail, with the ability to connect several seemingly unrelated variablesUnderstanding of employment laws, regulations and compliance is a plus; experienced in an audit environmentStrong ability to work with cross-functional teams and navigate a complex organizational structureSeniority level
Mid-Senior levelEmployment type
Full-timeJob function
Management and Manufacturing#J-18808-Ljbffr