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Online Sales Executive

Online Sales Executive

TM Tours & Travel Sdn BhdKuala Lumpur, Kuala Lumpur, Malaysia
1 hari lalu
Penerangan pekerjaan

Role Description

TM Tours & Travel Sdn Bhd is a leading Muslim Tour Operator established in 1991. We specialize in providing Inbound / Outbound Flight Tickets, Tour Holiday Packages, Umrah, Hajj, MICE, Accommodation, Transport Rental, and Customized Programs for both domestic and international markets. Our mission is to offer exceptional travel experiences tailored to our clients' needs.

Job Responsibilities

  • Develop and implement online sales strategies to drive revenue and increase customer engagement.
  • Proficient in handling customer inquiries through social media platforms (e.g., Facebook, Instagram, WhatsApp & TikTok).
  • Manage customer inquiries, process bookings, and provide exceptional customer support.
  • Build and maintain strong relationships with customers through proactive communication and follow-ups.
  • Identify sales opportunities and upsell or cross-sell products / services to maximize sales.
  • Attend MATTA fairs , industry events, and airport duties to promote products, interact with customers, and generate leads.
  • Keep product listings updated on e-commerce platforms and collaborate with the marketing team on promotions.

Qualifications

  • Customer Service and Customer Support skills
  • Effective Communication skills
  • Proven Sales skills and experience
  • Online Marketing skills
  • Excellent organizational and time management skills
  • Ability to work independently and as part of a team
  • Experience in the travel industry is an advantage
  • Bachelor's degree in Business, Marketing, Tourism, or related field is preferred

    • Requirements

  • Minimum Diploma in Business, Marketing, Tourism, or related fields.
  • At least 1–2 years of experience in online sales or customer service.
  • Comfortable with occasional travel for events and airport duties .
  • Strong communication skills (fluent in English and Bahasa Malaysia).

    • Benefits

  • Competitive salary + commission / bonus structure.
  • Opportunities for growth and career advancement.
  • Medical Insurance
  • Travel Allowances

    • Employment type : Full-time | Seniority level : Entry level | Job function : Marketing and Sales | Industries : Travel Arrangements

    #J-18808-Ljbffr

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