Technical Engineer

We are seeking a skilled Technical Software Engineer to manage, support, and optimize our medical imaging systems. This role is responsible for ensuring the smooth operation of PACS architecture, integration with clinical workflows, and maintaining high system availability to support radiology and healthcare teams.

The ideal candidate will have strong technical expertise in PACS components, DICOM / HL7 standards, server and database administration, networking, and storage technologies, combined with a solid understanding of radiology workflows and clinical needs.

You will be the go-to expert for advanced troubleshooting, system upgrades, and workflow optimization, working closely with radiology staff, hospital IT, and vendor / R&D teams. This role also involves planning and executing implementations, migrations, and upgrades, while maintaining clear documentation and ensuring compliance with best practices.

Key Responsibilities

1. Core Technical Knowledge :

• PACS Architecture

Understanding of core components (Acquisition Gateways, DICOM Modality Worklist, PACS Server, Viewing Workstations, Routing and Distribution).

Understand DICOM tags, SOP Classes, Transfer Syntaxes, C-STORE, C-FIND, C-MOVE, and C-ECHO.

Knowledge of TCP / IP, Firewalls & Ports, Bandwidth and Latency.

Proficiency in Windows Server OS, Experience with VMware, Basic administrative skills for Oracle DB and SQL.

Storage Technologies

Understanding different storage tiers (SSD, SAS, SATA, Cloud).

Concepts of SAN (Storage Area Network) and NAS (Network Attached Storage).

Clinical & Healthcare Workflow Knowledge

Radiology Workflow

Understand entire patient journey from order to interpretation to report delivery.

Basic understanding of how the major imaging modalities (CT, MR, US, XA, CR / DR) operate and send data.

Radiologist's Perspective

Basic understand what a radiologist needs from a workstation—speed, hanging protocols, key image notes, etc.

Essential Soft Skills

Troubleshooting & Problem-Solving

This is your primary day-to-day activity. With logical, methodical approach to diagnose issues from the application layer down to the network cable.

Able to communicate well to different level of users group (Radiology staff, Hospital IT, R&D team).

For implementations, upgrades, or migrations, to be able to plan, coordinate with multiple teams, and manage timelines.

Documentation

Meticulous documentation of configurations, issues, and resolutions is needed.

Common Responsibilities

Installing, configuring, and upgrading PACS applications and interfaces.

Qualifications & Skills