Key Account Manager
Hunters International Sdn BhdShah Alam, Selangor, Malaysia1 hari lalu
Penerangan pekerjaanManage relationships with key strategic customers in the Bus sector, including government agencies for lobbying i.e. Authorities, to ensure their needs are met and expectations exceeded. Develop and execute account management strategies to maintain and grow relationships with strategic customers, focusing on long-term partnerships. Identify opportunities for expanding business with existing strategic customers and pursuing new business development within the sector. Serve as the primary point of contact for strategic customers, facilitating communication and addressing any escalations promptly. Support sales teams in achieving targets by providing insights, guidance, and strategic direction based on customer feedback and market analysis. Work closely with the marketing and product teams to tailor solutions that meet the specific needs of strategic customers and dealers. Monitor market trends, competitor activities, and industry developments to identify opportunities and threats, adjusting strategies as necessary. Prepare regular reports on dealer support activities, customer satisfaction, and business performance, presenting findings to senior management. Analyse customer feedback and service data to identify trends and areas for improvement, implementing corrective actions where necessary Lead, mentor, and develop the DSC team, fostering a culture of excellence and continuous improvement. Conduct regular performance reviews, providing constructive feedback and supporting professional development initiatives. Ensure the team is equipped with the necessary tools, training, and resources to perform their duties effectively. Proven experience managing strategic customer relationships, particularly with government agencies and large corporate clients. Strong understanding of the retail landscape in Malaysia and Singapore, particularly in the Bus sector. Excellent communication, negotiation, and interpersonal skills. Ability to analyse data, draw insights, and make data-driven decisions. Proficiency in using CRM software and other customer support tools.
Our client is a global company with sales of heavy road vehicles & services across Europe, South America and Asia
Job Description
The main responsibility for this role includes overseeing retail Bus & Coach sales support functions across Malaysia and Singapore, ensuring seamless operations and excellent service delivery.
This role also involves strategic customer management, ensuring proactive partnerships with strategic customers in the Bus & Coach sector, including government agencies, to drive growth and maintain high customer satisfaction.
This is achieved by creating tailored strategies, solutions and business plans for product sales and deliveries, as well as lobbying and working proactively to explore long-term business opportunities with key strategic customers, close monitoring and following-up results, ensuring needs are met and expectations are exceeded. The role requires active collaborations with internal and external stakeholders.
- Oversee the daily operations of the DSC to ensure timely and efficient support for retail dealers in Malaysia and Singapore.
- Develop and implement strategies to enhance dealer support services, focusing on improving response times, issue resolution, and overall dealer satisfaction.
- Monitor and analyse dealer performance metrics, providing insights and recommendations for continuous improvement.
- Collaborate with cross-functional teams to address dealer concerns and ensure alignment with corporate objectives.
Strategic Customer Management
Sales & Business Development
Reporting & Analysis
Job Requirements
Remuneration
RM 6,500 - RM 7,500
Consultant in charge
Jia Ling | | 016 -
#J-18808-Ljbffr
Buat amaran kerja untuk carian ini
Key Account Manager • Shah Alam, Selangor, Malaysia
Pekerjaan yang berkaitan
%20Sdn%20Bhd)
)
![Senior Manager / Director - Key Account Management & Business Development [Semiconductor Equipment]](https://cdn-logos.talent.com/v1/logo/image?feedcode=whatjobs-my&company_name=Celestica)
- Dinaikkan pangkat
Key Account Manager KL
Bridge.com.sgKuala Lumpur, Kuala Lumpur, Malaysia Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia.Bridge - Bridging People, Processes, And Perceptions is a job and business investment matching and recruitment service for job seekers, emp...Tunjukkan lagiKemas kini terakhir: 2 hari yang lalu
- Dinaikkan pangkat
Key Account Manager (Mandarin Speaker)
Involve AsiaKuala Lumpur, Kuala Lumpur, Malaysia In this role, you will be responsible for managing and nurturing client accounts through world class client service and education on Involve Asia platform, supporting Advertisers in achieving their...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
- Dinaikkan pangkat
Key Account Manager
MAMEE-Double Decker (M) Sdn BhdSubang Jaya, Selangor, Malaysia Get AI-powered advice on this job and more exclusive features.Responsible for managing and developing consumer business plans for a set of.
Leading an executive in delivery the overall business obje...Tunjukkan lagiKemas kini terakhir: 19 hari yang lalu
- Dinaikkan pangkat
Key Account Manager
DKSHPetaling Jaya, Selangor, Malaysia This role is based in Central but covering multiple region on medical sales related matter for Oncology / Dermatology / Hematology products.
Support superior in managing day-to-day operating expenditu...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
- Dinaikkan pangkat
Key Account Executive (MY)
ZenyumKampung Padang, Kuala Lumpur, Malaysia Based out of Malaysia, take charge of building and running Zenyum's strategic growth channels : Third-Party E-commerce Platforms and Retail Channels.
Driven by an entrepreneurial mindset and armed wi...Tunjukkan lagiKemas kini terakhir: 15 hari yang lalu
- Dinaikkan pangkat
Key Account Manager
T&G Global LimitedPetaling Jaya, Selangor, Malaysia T&G Global leads the fresh produce industry, delivering premium brands such as ENVY™ and Jazz™ apples worldwide.With 2,000 employees across 13 countries and customers in more than 60 markets, we ha...Tunjukkan lagiKemas kini terakhir: 11 hari yang lalu
- Dinaikkan pangkat
Key Account Manager
Sunway Trading & ManufacturingSubang Jaya, Selangor, Malaysia The ideal candidate is a passionate, self-motivated, and detail-oriented team player who is committed to the success of our customers.
You will focus on growing and developing existing clients, as w...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
- Dinaikkan pangkat
Key Account Manager
Intrepid AsiaKuala Lumpur, Kuala Lumpur, Malaysia Intrepid Asia Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia.Join or sign in to find your next job.Intrepid Asia is a leading Ecommerce and Digital Solutions Provider in South East Asia....Tunjukkan lagiKemas kini terakhir: 2 hari yang lalu
- Dinaikkan pangkat
Key Account Manager - L&D Solutions
BusinesslistKuala Lumpur, Kuala Lumpur, Malaysia Drive growth and strategic expansion within a dedicated portfolio of key accounts across the APAC region, with a primary focus on emerging Malaysian markets.
Be fully accountable for the commercial ...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
- Dinaikkan pangkat
Key Account Manager
WOGIPuchong, Selangor, Malaysia Get AI-powered advice on this job and more exclusive features.Are you passionate about building long-term relationships with clients and driving business growth? Do you thrive on understanding clie...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
- Dinaikkan pangkat
Key Account Manager
StoreHubKuala Lumpur, Kuala Lumpur, Malaysia Are you driven, results-oriented and a team player?.With 17,000+ retailers and restaurants in over 15 countries, StoreHub is on a mission to enable everyone, big or small, to build successful busin...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
- Dinaikkan pangkat
Key Account Manager
BeiGene, Ltd.Subang Jaya, Selangor, Malaysia Key Account Manager page is loaded## Key Account Managerlocations : Malaysia - Home Officetime type : Full timeposted on : Posted Todayjob requisition id : R31630 • •BeOne is a global oncology co...Tunjukkan lagiKemas kini terakhir: 9 hari yang lalu
- Dinaikkan pangkat
Key Account Manager
Lyreco Group (Italy)Kuala Lumpur, Kuala Lumpur, Malaysia You will be responsible for acquiring new business and achieving the targets set by Lyreco for winning new customers (large corporations) within Malaysia.
To Prospect for potential customers using v...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
- Dinaikkan pangkat
Senior Manager / Director - Key Account Management & Business Development [Semiconductor Equipment]
CelesticaSeremban, Negeri Sembilan, Malaysia Provides direct and indirect supervision to 2 or more subordinate employees performing diverse roles within the Business Development organization.
Accountable for projects or programs on a multi-fun...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
- Dinaikkan pangkat
Key Account Manager
Mondelēz InternationalSelangorMalaysia, Selangor, Malaysia Are You Ready to Make It Happen at Mondelēz International?.Join our Mission to Lead the Future of Snacking.You support key account teams on a wide variety of activities to meet our strategic growth...Tunjukkan lagiKemas kini terakhir: 22 hari yang lalu
- Dinaikkan pangkat
Key Account Manager
SignifyShah Alam, Selangor, Malaysia Through bold discovery and cutting-edge innovation, we lead an industry that is vital for the future of our planet : lighting.
Through our leadership in connected lighting and the Internet of Things,...Tunjukkan lagiKemas kini terakhir: 2 hari yang lalu
- Dinaikkan pangkat
Key Account Manager
LyrecoKuala Lumpur, Kuala Lumpur, Malaysia You will be responsible for acquiring new business and achieving the targets set by Lyreco for winning new customers (large corporations) within Malaysia.
Prospect for potential customers using vari...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
- Dinaikkan pangkat
Key Account Manager
JACOBS DOUWE EGBERTSPetaling Jaya, Selangor, Malaysia It’s amazing what can happen over a cup of coffee.Our people have been raising the bar since day one, thinking fast and acting even faster to make an impact that’s felt around the world.JDE is the ...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu