Overview
This is a Sales role that represents a dynamic opportunity for a customer-centric professional to deliver superior travel services through comprehensive customer engagement, strategic account management, and meticulous tour planning and closing sales.
Key Responsibilities
- Client Communication Management : Act as the primary point of contact for all customers' inquiries across various channels, B2C, B2B partnerships, social media, WhatsApp, and website communications.
- Manage a diverse travel product portfolio, including cruise, yacht, and land-based offerings.
- Ensure all travel arrangements comply with the client's policies and proactively identify opportunities for cost optimization.
- Drive high conversion rates through systematic follow-up on inquiries.
- Uphold exceptional service standards and response times.
Strategic Account Management
Partnership Development : Cultivate and maintain strategic relationships with business partners.Consistently deliver excellent service through prompt and effective communication.Additional Responsibilities
Undertake any other duties and responsibilities as assigned by the supervisor, demonstrating flexibility in supporting departmental objectives and organizational goals.Embark on an Exciting Journey in Travel Consultancy!
Are you passionate about creating unforgettable travel experiences? Do you thrive on connecting with people and turning their dream vacations into reality? We\'re seeking a dynamic Travel Consultant to join our team and make a real difference in the world of travel!
Imagine yourself :
Crafting bespoke travel experiences, from luxurious cruises to exotic land toursBuilding lasting relationships with clients and industry partnersBecoming a trusted advisor in the ever-evolving world of travelHoning your skills in a fast-paced, rewarding environmentThis isn\'t just a job – it\'s an opportunity to :
Showcase your customer service expertiseFlex your strategic thinking and problem-solving musclesGrow your career in a booming industryBe part of a team that values innovation and excellenceIf you\'re ready to turn your passion for travel into a fulfilling career, we want to hear from you! Join us in shaping the future of travel experiences and embark on your own professional adventure.
Don\'t just dream about the perfect job in travel – make it your reality. Apply now and let\'s explore the possibilities together!
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Salary match
Number of applicantsSkills matchYour application will include the following questions :
Which of the following statements best describes your right to work in Malaysia?What\'s your expected monthly basic salary?Which of the following types of qualifications do you have?How many years\' experience do you have as a Tour Consultant?Which of the following languages are you fluent in?How much notice are you required to give your current employer?How would you rate your English language skills?How many years of business development experience do you have?Researching careers? Find all the information and tips you need on career advice.
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