Business Support Specialist

Overview

The Business Support Specialist is responsible for direct communication with the customer, sales, finance and various departments within the business to support end to end customer master process, service order and portal management. In this role you can grow into a subject matter expert whilst improving your knowledge of international business. This position reports to the Customer Service Manager and is part of KL ComOps team located in Petaling Jaya and will be an on-site role.

Responsibilities

• Manage customer queries from order entry (service order) to product delivery to attain customer and stakeholder satisfaction within the guidelines
• Handle customer\'s complaints and disputes
• Collaborate and communicate across functional teams such as sales, finance, distribution, and manufacturing to support customer requirements
• Gain and apply foundational knowledge of compliance and commercial operations

Qualifications

Pall Corporation, a Danaher operating company, offers a broad array of comprehensive, competitive benefit programs. Check out our benefits at Danaher Benefits Info. For more information, visit

#J-18808-Ljbffr