Loyalty & Rewards Manager

About Us

VT Markets is an award-winning multi-asset brokerage trusted by over 3 million traders in over 160 countries with 360 employees - and growing. Founded in 2015 with the mission to make trading accessible to everyone, VT Markets offers a robust trading environment, over 1000 tradeable instructions, ultra-low spreads, and lightning-fast execution. We are committed to providing excellent customer service and empowering modern trades to seize market opportunities. Our platform allows traders to trade anytime, anywhere, supporting them in their journey to build a safe financial future.

Your Role in VT Markets

Our loyalty program is a key driver of user engagement and long-term customer relationships. We are looking for an innovative Loyalty & Rewards Manager to lead and elevate our loyalty initiatives, delivering impactful, user-centric experiences with a global reach. In this role, you will define and execute a strategic vision to enhance the value we provide through rewards, benefits, and incentives. You will be reporting to the Global Marketing Lead and collaborating closely with cross-functional teams, you will design, develop, and scale loyalty solutions that align with business objectives while delighting and inspiring our customers.

Your responsibilities will include

• Develop and lead the strategic roadmap for our loyalty product, ensuring alignment with overall business objectives.
• Drive the full product lifecycle from concept to launch, collaborating with engineering, design, analytics, and marketing teams to ensure timely and successful delivery.
• Continuously gather user feedback and analyze program performance to inform feature enhancements and new product development
• Stay ahead of market trends and competitive offerings to ensure our loyalty programs are innovative and deliver high value to users
• Manage and optimize existing loyalty features while exploring new opportunities for growth and improvement
• Work with regional marketing and sales team to tailor and customize program to fit regional markets.

What Success Looks Like

What Makes You a Great Fit

Qualification & Experience :

Soft Skills :

What We Offer

As official partners of Newcastle United FC, VT Markets aspire to break the ancient boundaries of traditional personal finance. Through a culture of transparent and objective performance management, we are in constant pursuit of excellence, individually and collectively. Here, collaboration and intrapreunership is incentived and we aim to empower everyone to understand their contribution to strategic business outcomes through their individualised roles. You can expect personal growth as we aim to lead this fast-growing industry alongside a global team of diverse cultures across over 15 countries.

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