Tawaran kerja ini tidak tersedia di negara anda.
Assistant Reservation Manager
Talent RecruitKajang Municipal Council, Selangor, Malaysia30+ hari lalu
Penerangan pekerjaanEnsure accuracy and efficiency in the booking process, from inquiries to confirmations. Handle complex reservation requests and resolve issues promptly. Customer Service Coordinate with other departments to accommodate special requests and ensure seamless guest experiences. Monitor guest feedback and implement improvements to enhance customer satisfaction. Staff Supervision Allocate daily tasks to reservation agents and ensure they are completed efficiently. Conduct performance evaluations and provide feedback to improve staff performance. Revenue Management Monitor occupancy levels and adjust booking strategies accordingly. Collaborate with the sales and marketing team to implement promotional activities and packages. Reporting and Analysis Maintain accurate records of bookings, cancellations, and guest preferences. Provide recommendations for optimizing reservation processes and improving efficiency. Compliance and Standards Implement and enforce reservation policies and procedures. Conduct regular audits of reservation processes and records to maintain accuracy. Technology and Systems Train staff on the use of reservation technology and ensure efficient utilization. Troubleshoot any technical issues related to the reservation system. Bachelor's degree in Hospitality Management, Business Administration, or a related field. Proven experience in a reservations role within the hospitality industry. Strong customer service and communication skills. Proficiency in reservation software and systems. Excellent organizational and time management skills. Ability to work under pressure and handle multiple tasks efficiently. Strong problem-solving skills. Leadership and team management. Customer service excellence. Analytical and strategic thinking. Adaptability to a dynamic and fast-paced work environment.
About the job Assistant Reservation Manager
The Assistant Reservation Manager supports the Reservation Manager in overseeing all reservation activities within the resort. This role involves managing the reservations team, ensuring efficient booking processes, and maintaining high levels of customer satisfaction. The Assistant Reservation Manager plays a vital role in optimizing occupancy rates and enhancing the guest experience.
Responsibilities
- Reservation Management
Assist the Reservation Manager in managing daily reservation operations.
Provide exceptional customer service to guests, addressing inquiries and concerns professionally.
Supervise and train the reservations team, ensuring they are well-equipped to handle their duties.
Assist in managing room rates, availability, and inventory to maximize revenue.
Analyse reservation trends and prepare reports for management.
Ensure compliance with local regulations, industry standards, and company policies.
Maintain up-to-date knowledge of reservation software and systems.
Qualifications
Key Competencies
Interested candidate to apply online or Whatsapp to (Alex)
#J-18808-Ljbffr
Buat amaran kerja untuk carian ini
Assistant Manager • Kajang Municipal Council, Selangor, Malaysia
Pekerjaan yang berkaitan
![Outlet / Area Manager (Spa and Wellness Centre) in Mont Kiara [GG]](https://cdn-logos.talent.com/v1/logo/image?feedcode=job-majestic-my&company_name=Polymorph%20Recruitment)
- Dinaikkan pangkat
Senior Executive - Airside Services (Development - Airfield Management)
Malaysia Airports BerhadSepang, Selangor, Malaysia Select how often (in days) to receive an alert : .Senior Executive - Airside Services (Development - Airfield Management).
Conduct feasibility studies, negotiating lease agreements, and overseeing all...Tunjukkan lagiKemas kini terakhir: 3 hari yang lalu
- Dinaikkan pangkat
Room Controller
Renaissance HotelsKuala Lumpur, Kuala Lumpur, Malaysia Renaissance Kuala Lumpur Hotel & Convention Centre, Corner of Jalan Sultan Ismail and Jalan Ampang, Kuala Lumpur, Malaysia, 50450.
Job Category : Rooms & Guest Services Operations.Location : Renaissan...Tunjukkan lagiKemas kini terakhir: 26 hari yang lalu
- Dinaikkan pangkat
Regional Deposit Director
AFFIN GroupSeremban, Negeri Sembilan, Malaysia Create your future with Affin! You too can make a difference.Join us at AFFIN, where open minds meet and are inspired by a shared commitment to great work.
Here, you don’t just stay at the forefront...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
- Dinaikkan pangkat
Cluster Reservations Agent
Berjaya Hospitality GroupKuala Lumpur, Kuala Lumpur, Malaysia Capture sales from in-coming reservations calls and coordinate details of each reservation.Complete internal reservation forms.
Run daily reports for department, operational departments, Sales & Mar...Tunjukkan lagiKemas kini terakhir: 2 hari yang lalu
- Dinaikkan pangkat
- Baharu!
Commercial & Revenue Analytics Assistant Manager
Ninja VanShah Alam, Shah Alam, Malaysia Ninja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia.
Launched in 2014, we started operations in Sing...Tunjukkan lagiKemas kini terakhir: 16 jam yang lalu
- Dinaikkan pangkat
- Baharu!
T&T Associate - Revenue Management - MY
Deloitte Regional Services Center Sdn. Bhd.Subang Jaya, Selangor, Malaysia This job is about managing important information and connecting partners with our back-office teams.You might like this job because it keeps you in the loop and helps ensure everything runs smoothl...Tunjukkan lagiKemas kini terakhir: 16 jam yang lalu
- Dinaikkan pangkat
Boutique Manager
CotyKuala Lumpur, Kuala Lumpur, Malaysia Job Title : Boutique Manager / Assistant Boutique Manager.Join the world of refined luxury and sophistication as a Boutique Manager / Assistant Boutique Manager, where we transcend conventional beaut...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
- Dinaikkan pangkat
- Baharu!
Guest Experience Assistant
Jones Lang LaSalle IncorporatedKuala Lumpur, Kuala Lumpur, Malaysia Guest Experience Assistant • •JLL empowers you to shape a brighter way • •.Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class servi...Tunjukkan lagiKemas kini terakhir: 16 jam yang lalu
- Dinaikkan pangkat
Event Assistant Manager / Manager
Cheil MalaysiaKuala Lumpur, Kuala Lumpur, Malaysia Cheil Malaysia Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia.Support the development and execution of brand experience strategies by contributing creative ideas, crafting compelling pro...Tunjukkan lagiKemas kini terakhir: 4 hari yang lalu
- Dinaikkan pangkat
- Baharu!
Assistant Reservation Manager
AccorKuala Lumpur, Kuala Lumpur, Malaysia We are seeking a detail-oriented and customer-focused Assistant Reservation Manager to join our team in Kuala Lumpur, Malaysia.
As a key member of Accor’s hospitality operations, you will play a cru...Tunjukkan lagiKemas kini terakhir: 16 jam yang lalu
- Dinaikkan pangkat
Assistant Manager Events & Partnership
CARSOMEPetaling Jaya, Selangor, Malaysia We are looking for a highly organized and energetic Events Assistant Manager to join our Marketing team at CARSOME.You’ll be responsible for planning, executing, and managing a wide range of intern...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
- Dinaikkan pangkat
Senior Product Manager - AI AdOps Copilot (REMOTE)
MonetizeMoreKuala Selangor, Kuala Selangor, Malaysia MonetizeMore is a global leader in ad tech, providing solutions that help publishers maximize their ad revenue while maintaining transparency, user trust, and brand safety.We are committed to shapi...Tunjukkan lagiKemas kini terakhir: 2 hari yang lalu
- Dinaikkan pangkat
Executive Lounge - Assistant Manager / Manager
Le Méridien Hotels & ResortsKuala Lumpur, Kuala Lumpur, Malaysia Executive Lounge - Assistant Manager / Manager role at Le Méridien Hotels & Resorts.Location : Le Méridien Kuala Lumpur, 2 Jalan Stesen Sentral, Kuala Lumpur, Wilayah Persekutuan, Malaysia, 50470.Cl...Tunjukkan lagiKemas kini terakhir: 21 hari yang lalu
- Dinaikkan pangkat
Manager, Ground Operations Training
Malaysia AirlinesSepang, Selangor, Malaysia Manager, Ground Operations Training.The Manager, Ground Operations Training is expected to ensure organizational compliance with relevant regulations through effective training and risk management....Tunjukkan lagiKemas kini terakhir: 4 hari yang lalu
- Dinaikkan pangkat
- Baharu!
Store Manager | Mitsui
Lovisa Pty LtdSepang, Selangor, Malaysia We are now looking for an enthusiastic and motivated.Driving continuous sales and KPIs in a fast-paced, high volume retail environment.
Demonstrating strong people management skills through ongoing ...Tunjukkan lagiKemas kini terakhir: 16 jam yang lalu
- Dinaikkan pangkat
Assistant Operations Manager (Tourism Industry)
Talent RecruitKuala Lumpur, Kuala Lumpur, Malaysia Assistant Operations Manager (Tourism Industry).Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia.About the job Assistant Operations Manager (Tourism Industry).
Our client; a leading travel ...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
- Dinaikkan pangkat
Recreation Experience Expert - Recreation Attendant
St. Regis Hotels & ResortsKuala Lumpur, Kuala Lumpur, Malaysia Recreation Experience Expert - Recreation Attendant at St.This role supports recreation activities on the property and guides guests in using recreation facilities such as pools, beach, entertainme...Tunjukkan lagiKemas kini terakhir: 4 hari yang lalu
- Dinaikkan pangkat
Outlet / Area Manager (Spa and Wellness Centre) in Mont Kiara [GG]
Polymorph RecruitmentMont Kiara, Kuala Lumpur, Malaysia SPM / Diploma in Hospitality / Tourism / Hotel Mgmt or equivalent.Good leadership & decision-making skills.Prior experience in beauty & wellness industry preferred.
Independent, confident & ab...Tunjukkan lagiKemas kini terakhir: 14 hari yang lalu
- Dinaikkan pangkat
Technical Product Manager – Operational Excellence (Bangkok-based, relocation provided)
AgodaSepang, Sepang, Malaysia Technical Product Manager – Operational Excellence (Bangkok-based, relocation provided) at Agoda.This role focuses on enabling Agoda Tech to become more effective in non-coding activities such as i...Tunjukkan lagiKemas kini terakhir: 4 hari yang lalu
- Dinaikkan pangkat
Guest Service Manager
Sheraton Hotels & ResortsPetaling Jaya, Selangor, Malaysia Serves as the property Manager on Duty and oversees all property operations, ensuring that the highest levels of hospitality and service are provided.
Represents property management in resolving any...Tunjukkan lagiKemas kini terakhir: 23 hari yang lalu