HR Manager

Job Description

• Day-to-day includes liaising with outsourced payroll company and maintaining all payroll related tasks
• Day-to-day ticket resolution as part of support, ownership of requests, solving cases, updating systems, providing updates, following instructions in agreed standards and timeframes
• Act as first point of contact for questions from associates and managers and provide guidance on fundamental Payroll topics and issues
• Be actively committed to continuous improvement activities : identify process gaps and get guidance to form solutions
• Support the preparation, production and update of process documentation (SOPs / work instructions), people policies, procedures, handbooks, guidelines as required
• Juggle tasks according to priority
• Organize, monitor and enhance relationship with stakeholders
• Handle ticket requests with professionalism and detailed response
• Work effectively within a team and with other teams, supporting and respecting each other, sharing knowledge, buddying.

Requirements

Requirements

5 years of solid experience in end-to-end payroll processing for Malaysia payroll Hands on experience working in payroll outsourcing companies or shared services will be advantageous Able to manage high volume payroll processing in a fast paced environment Must be good in Microsoft Excel, HRIS and sensitive to numbers Action-orientated, detail minded and organised Fluent in spoken English.