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Global HR Process Owner

Global HR Process Owner

BusinesslistKuala Lumpur, Kuala Lumpur, Malaysia
14 jam yang lalu
Penerangan pekerjaan
  • Own the end-to-end design and governance of global HR processes, ensuring consistency, scalability, and alignment with business strategy.
  • Define global process standards, policies, and KPIs, and ensure they are embedded across regions and functions.
  • Lead global projects / initiatives, including process harmonization, system enablement, and continuous improvement programs.
  • Partner with cross-functional stakeholders (e.g., IT, Legal, Finance, Audit and wider P&C teams) to ensure processes are compliant, efficient, and future-ready.
  • Monitor and evaluate global process performance, identify systemic issues, and drive resolution through structured governance and escalation mechanisms.
  • Act as a strategic advisor on process-related risks, opportunities, and innovations.
  • Champion a culture of operational excellence, embedding process discipline and data-driven decision-making across the People & Culture function.
  • Responsible for the creation, management and up-keep of Global P&C knowledge content including policies, guidelines, FAQs etc that is needed by the business.
  • Ensure the right controls and exception processes are in place and exercised, in partnership with Regional Operational Excellence Managers, under an agreed global governance.
  • Contribute into management and review of internal / external audits of Global P&C processes where required, providing recommendations where appropriate changes should be required.
  • The Successful Applicant

    • Has at least 10+ years in process governance / ownership under OPEX function or in similar global roles.
    • Deep expertise in global process design, governance, and transformation, ideally within HR.
    • Proven experience in process improvement methodologies (e.g., Lean, Six Sigma, Kaizen) is a plus.
    • Strong strategic thinking and systems-level problem solving, with the ability to balance global consistency and local relevance.
    • Proven experience in leading cross-regional programs, including technology implementations and change management.
    • Advanced stakeholder engagement and influencing skills, especially at senior leadership levels.
    • Strong understanding of enterprise platforms (e.g., Workday, SAP, ServiceNow) and how they enable process excellence.
    • Ability to translate business strategy into operational process design and performance metrics.
    • Experience in policy development, compliance oversight, and risk mitigation in a global context.
    • Proven ability to engage and influence cross-functional teams.
    • Skilled in using data and feedback to inform end to end process decisions, measure impact, and drive continuous improvement.
    • What's on Offer

    • An attractive salary package.
    • Comprehensive benefits, including an SSC package tailored for professionals.
    • Opportunities to work in a large organization with a global presence in the business services industry.
    • A collaborative and structured workplace that fosters professional growth.
    • The chance to lead impactful HR process transformations on a global scale.
    • ContactCheryl FernandezQuote job refJN- Phone number+60

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    Buat amaran kerja untuk carian ini

    Global • Kuala Lumpur, Kuala Lumpur, Malaysia

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