Customer Care Consultant (Bukit Mertajam, Penang)

Overview

3,000 MYR ~ 4,200 MYR Medical & Healthcare Job Description

Patient's education i.e. consultation Patient's registration, appointment scheduling and follow-up Coordinating and scheduling surgeries Attend to patients needs Ensure smooth patients flow Assist in marketing activities such as roadshows occasionally (applicable only when MKN / KKM SOP open up) Statistics report Qualifications

Requirement

Education Background : Diploma / Degree in any field is fine (cdd with science background is preferable) Experience : 1-2 years of experience in customer service role, and need to have exp in selling treatment packages Require Skill : Customer oriented and meticulous Additional Information

EPF,SOCSO Staff incentive (monthly target hit – will be paid quarterly). Bonus will pay in March and June. 0 - 2.5 months bonus 15 days AL Long service cash reward from 3 years onwards – up to RM21,700 in total Vision Correction (staff free & Family discounted) Staff discount for surgery (family) Comprehensive eye check up (staff and family free) Insurance, Hospitalization, Accident Coverage Maturity (female 101 days, male 30 days) Outpatient claim - RM300 per annum, if whole year no mc & no claim, will be paid RM300 as healthy reward Staff Birthday leave (half day), Spouse birthday – Half day Festival Leave (Eve of CNY, Raya & New Year) Mileage claim : RM0.60 per km (business trip) Increment : Based on performance Bonus – based on company’s growth, center’s performance & staff performance Training provided If work up to 8pm, meal provided Company Subsidy RM100 per annum per confirmed staff – credit into center funding for team outing

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