Robert Walters Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
An exceptional opportunity awaits an experienced Solution Architect to take on a pivotal role within a globally recognised technology leader based in Kuala Lumpur.
Responsibilities
- Play a key role in architecture ownership and governance for all solutions within major customer environments, ensuring seamless integration and operational excellence.
- Maintain overall architecture ownership and governance for all solutions deployed within specific customer environments, ensuring alignment with business objectives and technical requirements.
- Oversee life-cycle management activities including technology road-map planning with a strong emphasis on driving solution innovation tailored to evolving customer needs.
- Assess feasibility of new technologies and services by identifying technical, delivery, and operational risks while providing clear recommendations for implementation.
- Provide governance and quality assurance across all technical service deliveries, ensuring best practices are consistently applied to achieve optimal outcomes.
- Lead consulting engagements as required, developing comprehensive High Level Designs (HLDs), Low Level Designs (LLDs), site migration plans, and facilitating effective communication among stakeholders for successful project execution.
- Contribute actively to knowledge management initiatives by establishing structures that promote organisational learning, replication of successes, and avoidance of repeated mistakes.
- Offer advanced technical support to customers by translating their requirements into robust solutions based on the company's products and services portfolio.
- Take responsibility for low-level technical design quality from concept through implementation; when necessary, manage design, configuration, testing, and commissioning of solutions.
- Stay current with industry advancements relevant to networking, security, infrastructure, and cloud technologies to ensure proposed designs remain commercially viable and technically sound.
- Participate in tender processes by developing proposals aligned with customer needs; present technical solutions formally or informally as required while supporting the development of customer SLAs.
Qualifications / Desired Skills and Experience
To excel as a Solution Architect in this environment you will bring extensive experience gained from working within large-scale telecom or IT organisations where you have been responsible for designing complex architectures that span multiple domains.Demonstrated ability to engage collaboratively with customers at both high-level governance discussions and detailed technical workshops across diverse industries.Proven track record in delivering end-to-end solutions that provide significant value throughout the full contract lifecycle within telecom or IT sectors.Extensive experience in consulting services including assessment, design (HLD / LLD), implementation planning, migration strategies, and stakeholder liaison.Advanced problem-solving abilities combined with strong organisational skills enabling effective multi-tasking under tight deadlines without compromising quality.Excellent communication skills—both written and verbal—with the capability to present complex technical concepts clearly to varied audiences including non-technical stakeholders.Experience working effectively across cultural boundaries within matrix organisations while building positive relationships with colleagues at all levels.Ability to mentor less experienced staff members by providing guidance on best practices in solution design and delivery methodologies.Relevant academic background such as an Engineering Degree or similar qualification in a related technical field; vendor certifications (e.g., Juniper, Z-Scaler, Cisco) highly desirable.Consulting practitioner certification such as TOGAF or equivalent is preferred for demonstrating structured approach to architectural frameworks.Minimum 15 years' experience in customer-facing roles within telecom or IT industries with hands-on expertise in network infrastructure, security protocols, cloud platforms.Robert Walters SEA is acting as an Employment Business in relation to this vacancy.
Seniority level
Mid-Senior levelEmployment type
ContractJob function
Information TechnologyIndustries
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