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Front Office Associate- Mantanani Island Resort
JSK Group Of CompaniesMalaysia1 hari lalu
Penerangan pekerjaanCandidate must possess at least a SPM, Diploma, Hospitality Management / Tourism / Front Office and / or equivalent. Required language(s) : Bahasa Malaysia, English. Knowledge of Mandarin language is an added advantage. Exposure to the reception / admin environment a prerequisite. At least 3 year(s) of working experience in the related field is required for this position. Must be IT / ISO literate.
JSK Mantanani Island Resort - the LARGEST Resort on Mantanani Island which cater for, amongst other resort activities, accommodation, FMCG, F&B, souvenir outlet, beach recreational sports, snorkeling, diving, boat transfer, and other island resort centered activities, we are currently looking for experienced and dedicated individuals with the "CAN DO" attitude to join our family.
Do visit us at
Prior Resort FO experience essential.
This position is based in Mantanani Island.
Free transfer from KK to Mantanani Island
3 Meals per day provided - Breakfast, lunch & dinner
Staff accommodation provided
Service Share $$$
Responsibilities :
- Responsible to perform all check-in and check-out tasks.
- Responsible to manage online, walk-in and phone reservations.
- Responsible to inform customers about payment methods and verify their credit card data.
- Responsible to register guests with collecting necessary information.
- Responsible to greet and welcome guests upon their arrival.
- Responsible to provide information about available rooms, rates and products at JSK Mantanani Island resorts and Rampayan.
- Responsible to handle and respond to clients' complaints in a timely and professional manner.
- Responsible to liaise with housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests' needs.
- Responsible to maintain a neat and orderly reception area.
Requirements :
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