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Customer Service (Customer Contact Centre), Executive
MSIG Insurance (Malaysia) Bhd Registration NoKuala Lumpur, Kuala Lumpur, Malaysia3 jam yang lalu
Penerangan pekerjaanDegree / Diploma holder preferably in Insurance or related discipline. Previous customer service experience is preferred. Excellent communication skills, both verbal and written. Able to speak in Bahasa Malaysia and English. Mandarin and / or Cantonese are an added advantage. Strong interpersonal skills with a customer-focused approach. Ability to multitask and prioritize in a fast-paced environment.
Overview
Full-Time
Responsibilities
- Attend to customers’ queries, for the purchase and renewal of insurance products.
- Assist customers with product or service-related questions and concerns.
- Provide information and solutions to resolve customer issues.
- Maintain customers’ records interactions and transactions.
- Generate quotations, perform insurance premium collection, calculation of premiums and generate quotations.
- Follow-up calls to customers when necessary.
- Contribute to Company’s premium growth through promotions of products and services.
Job Requirement
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