Customer Service Agent (Macau) - Open to Fresh Graduates

Customer Service Agent (Macau) - Open to Fresh Graduates

Job Openings Customer Service Agent (Macau) - Open to Fresh Graduates

About the job Customer Service Agent (Macau) - Open to Fresh Graduates

Customer Service Agent (Call Centre) Based in Macau, China

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Company Background

We are representing our client who is a leadingdeveloper, owner and operator of integrated resort facilities in Asia and Europe. As they continue to expand, they are seeking for Customer Service Agent to be based in Macau.

Job Requirements :

• Provide high-quality customer service by handling inbound and outbound calls, emails, and live chat inquiries
• Assist guests with reservations, room bookings, promotions, and general inquiries about company's offerings
• Ensure accurate information is provided while maintaining a professional and courteous manner
• Address customer complaints or concerns efficiently, escalating cases when necessary to ensure guest satisfaction
• Work closely with internal departments to resolve booking issues, special requests, and other customer-related matters

Skills & Qualification :

Qualified and interested candidates may apply online or email your updated resume to : /

Only shortlisted candidates will be notified.

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