IT Support Executive

Provide first-level support for hardware, software, and network issues.

Install, configure, and maintain computer systems, printers, and other IT equipment.

Troubleshoot system and network problems, diagnosing and solving hardware or software faults.

Maintain user accounts, email setup, and system access rights.

Support IT inventory management and asset tracking.

Perform regular data backups and ensure system security.

Assist with IT projects, upgrades, and rollouts.

Document technical issues and solutions for reference.

Liaise with external vendors when necessary.

10.   Undertake other relevant duties assigned by Management, as necessary.

11.   In the absence of an Immediate Superior, the Executive shall take over relevant responsibilities under the supervision of Management to ensure smooth operations.