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Head of Product Research
Head of Product ResearchAtomic Recruitment SEA • Kuala Lumpur, Kuala Lumpur, Malaysia
Head of Product Research

Head of Product Research

Atomic Recruitment SEA • Kuala Lumpur, Kuala Lumpur, Malaysia
4 hari lalu
Penerangan pekerjaan

Job Title

Head of Product Research

Job Summary

We are seeking a visionary Head of Product Research to lead our client’s expanding research organisation. In this role, you will transform deep user and market insights into clear, data-driven product strategies. You will define the research agenda, mentor a multidisciplinary team, and collaborate closely with Data Science, Product, Design, and Engineering to ensure every product decision is evidence-based and delivers measurable value to customers.

Key Responsibilities

  • 1. Research Strategy & Leadership

Define and execute a research vision and roadmap aligned with product and business objectives.

  • Mentor, develop, and grow a high-performing team of UX researchers, market analysts, and behavioural scientists.
  • Manage research budgets, tools, and vendor relationships to maximise impact.
  • 2. User & Market Insights
  • Lead a variety of research studies, including interviews, surveys, ethnography, diary studies, and usability tests to understand user needs and pain points.

  • Analyse competitive intelligence, market trends, and customer feedback to uncover product opportunities and guide positioning.
  • Maintain and evolve personas, jobs‑to‑be‑done frameworks, and customer journey maps.
  • Partner with Data Science to design experiments, analyse behavioural data, and validate hypotheses.
  • Integrate qualitative and quantitative insights into actionable recommendations that inform product roadmaps and go‑to‑market strategies.
  • 4. Cross‑Functional Collaboration
  • Work closely with Product, Design, Engineering, Sales, and Customer Success to ensure insights influence prioritisation and feature design.

  • Present compelling, evidence‑based narratives to executives and stakeholders, championing user‑centric decision‑making.
  • 5. Process Excellence & Thought Leadership
  • Establish best practices for research methodology, ethics, and documentation.

  • Foster a culture of curiosity, continuous learning, and innovation, representing at industry events and forums.
  • Job Requirements

  • 1. Education & Experience
  • Bachelor’s or Master’s degree in HCI, Psychology, Market Research, Data Science, or related field.

  • 8+ years of experience in product or user research, including 3+ years managing research teams in B2B SaaS or technology environments.
  • Proven ability to translate research insights into product strategies and measurable business outcomes.
  • 2. Technical Skills
  • Expertise in qualitative and quantitative research methods, statistical analysis, and experimental design.

  • Proficiency with modern research and analytics tools (e.g., UserTesting, Qualtrics, Dovetail, SPSS / R / Python, Tableau, Power BI).
  • Familiarity with agile development processes, A / B testing, and product analytics platforms (Mixpanel, Amplitude, GA4).
  • 3. Soft Skills
  • Strategic thinker and persuasive communicator, able to distil complex data into actionable insights.

  • Strong cross‑functional collaboration and stakeholder management skills.
  • Demonstrated experience mentoring and scaling high-performing research teams.
  • Comfortable working in a fast‑paced, dynamic, and high‑growth environment.
  • Why Join Our client?

  • Impact : Your work directly shapes company growth and market position.
  • Growth : Build and lead a function that scales alongside the business.
  • Learning : Engage with cutting‑edge talent analytics technology.
  • Flexibility : Enjoy a hybrid work environment and collaborate with international teams.
  • Leadership : Work closely with the executive team and contribute to strategic decision‑making.
  • #J-18808-Ljbffr

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