Manage and supervise the Key Account Clients and Key Account Partners team, ensuring the achievement of retention targets and client / partner satisfaction
Develop and implement country-specific marketing plans, and business development initiatives aligned with the company’s overall objectives
Monitor and evaluate the performance of the teams, providing feedback, coaching, and support to drive continuous improvement
Collaborate with Country Managers to share best practices, identify synergies, and promote cross-functional cooperation within the region
Oversee and monitor the departmental budget, ensuring that all expenditures remain within budgetary limits and resources are used effectively
Work with senior management to develop and implement strategies and plans that align with the overall goals and objectives of the organization
Ensure the smooth daily operations of the Business Development department by overseeing processes, procedures, and overall efficiency
Lead and manage projects within the Business Development department, ensuring timely and budget-compliant completion
Track and analyze performance targets, providing feedback and coaching to team members to maintain a high level of performance
Ensure compliance with local regulations, industry standards, and company policies and procedures within the assigned country
Build and maintain strong relationships with key clients, partners, and stakeholders, acting as the primary point of contact for escalations or issues
Participate in the recruitment, onboarding, and training of new team members within the assigned country
Provide regular reports and updates on progress, challenges, and opportunities within the country
Stay informed about market trends, competitor activities, and local industry developments to maintain the company’s competitive edge
Perform any other duties and responsibilities as assigned by Senior Management
Requirements
Understanding market analysis, and strategic marketing planning
Demonstrated success in implementing business development initiatives, aligning with overall company goals, and achieving growth objectives
Experience in collaborating with other managers or departments to share best practices and promote cooperation within a regional or multi-departmental setting
Knowledge or experience in ensuring adherence to local regulations, industry standards, and company policies, particularly within the country of operation
Analyzing performance metrics, interpreting data to make informed decisions, and creating reports
Prior experience in overseeing daily office operations, administrative tasks, and ensuring smooth office functionalities
Understanding recruitment, onboarding, and training methodologies
Proficiency in generating reports and maintaining records accurately
Experience in staying updated on market trends, competitor activities, and local industry developments to ensure the company remains competitive within the country
Will be a plus
Being located in Malaysia or willing to work from this region
We offer
16 paid vacation days per year
14 paid sick leave days per year
11 days Public holidays
Medical insurance
Parking and commuting reimbursement
Professional education budget
Language learning budget
Wellness budget (gym membership, sports gear and related expenses)
Challenging, fast-moving, and unique tasks in the FinTech field with our product
Ability to be close to the business and take part in making fast decisions
#J-18808-Ljbffr
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Development Manager • Malaysia, Malaysia
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