Manage and supervise the Key Account Clients and Key Account Partners team, ensuring the achievement of retention targets and client / partner satisfactionDevelop and implement country-specific marketing plans, and business development initiatives aligned with the company’s overall objectivesMonitor and evaluate the performance of the teams, providing feedback, coaching, and support to drive continuous improvementCollaborate with Country Managers to share best practices, identify synergies, and promote cross-functional cooperation within the regionOversee and monitor the departmental budget, ensuring that all expenditures remain within budgetary limits and resources are used effectivelyWork with senior management to develop and implement strategies and plans that align with the overall goals and objectives of the organizationEnsure the smooth daily operations of the Business Development department by overseeing processes, procedures, and overall efficiencyLead and manage projects within the Business Development department, ensuring timely and budget-compliant completionTrack and analyze performance targets, providing feedback and coaching to team members to maintain a high level of performanceEnsure compliance with local regulations, industry standards, and company policies and procedures within the assigned countryBuild and maintain strong relationships with key clients, partners, and stakeholders, acting as the primary point of contact for escalations or issuesParticipate in the recruitment, onboarding, and training of new team members within the assigned countryProvide regular reports and updates on progress, challenges, and opportunities within the countryStay informed about market trends, competitor activities, and local industry developments to maintain the company’s competitive edgePerform any other duties and responsibilities as assigned by Senior ManagementRequirements
- Understanding market analysis, and strategic marketing planning
- Demonstrated success in implementing business development initiatives, aligning with overall company goals, and achieving growth objectives
- Experience in collaborating with other managers or departments to share best practices and promote cooperation within a regional or multi-departmental setting
- Knowledge or experience in ensuring adherence to local regulations, industry standards, and company policies, particularly within the country of operation
- Analyzing performance metrics, interpreting data to make informed decisions, and creating reports
- Prior experience in overseeing daily office operations, administrative tasks, and ensuring smooth office functionalities
- Understanding recruitment, onboarding, and training methodologies
- Proficiency in generating reports and maintaining records accurately
- Experience in staying updated on market trends, competitor activities, and local industry developments to ensure the company remains competitive within the country
Will be a plus
- Being located in Malaysia or willing to work from this region
We offer
- 16 paid vacation days per year
- 14 paid sick leave days per year
- 11 days Public holidays
- Medical insurance
- Parking and commuting reimbursement
- Professional education budget
- Language learning budget
- Wellness budget (gym membership, sports gear and related expenses)
- Challenging, fast-moving, and unique tasks in the FinTech field with our product
- Ability to be close to the business and take part in making fast decisions
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