Customer Service Representative- Mandarin or cantonese or japanese
UberKuala Lumpur, Kuala Lumpur, Malaysia10 jam yang lalu
Penerangan pekerjaanProficiency in Mandarin and English (spoken and written). Excellent communication, problem‑solving, and interpersonal skills. Prior experience in customer service, call center, or BPO roles is an advantage. Strong customer orientation and ability to handle pressure professionally. Fresh graduates with strong Mandarin language skills are welcome to apply. Seniority level : Entry level Employment type : Contract Job function : Customer Service Industries : IT Services and IT Consulting, Retail, and Appliances, Electrical, and Electronics Manufacturing
Customer Service Representative - Mandarin / Cantonese / Japanese
Uber, Federal Territory of Kuala Lumpur, Malaysia
Do you enjoy helping others and communicating across cultures?
Join our team as a Customer Support Executive (Mandarin Speaker) and provide exceptional service to customers across the region!
Key Responsibilities
- Handle customer inquiries via calls, emails, or chat in Mandarin and English.
- Deliver prompt, professional, and accurate support to ensure customer satisfaction.
- Identify, troubleshoot, and resolve customer issues effectively.
- Maintain detailed records of interactions and follow-ups.
- Collaborate with internal teams to improve processes and enhance the customer experience.
Requirements
Job Details
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Customer Service Representative • Kuala Lumpur, Kuala Lumpur, Malaysia
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