Join our dynamic team at the Iconic Marjorie Hotel as our new IT Manager. In this full‑time role, you will be responsible for overseeing and maintaining the hotel's technology infrastructure, ensuring seamless operations and delivering exceptional guest experiences. Based in the vibrant city of Bayan Lepas, Penang, this position offers an exciting opportunity to contribute to the success of our Tribute Portfolio hotel.
What you’ll be doing
- Manage and maintain the hotel's information technology systems, including hardware, software, networks, and security
- Develop and implement IT strategies to support the hotel's business objectives
- Oversee the installation, configuration, and troubleshooting of IT equipment and software
- Provide technical support and training to hotel staff, ensuring effective utilisation of technology
- Collaborate with external vendors and service providers to ensure the optimal performance and reliability of IT systems
- Continuously monitor and analyse IT performance, identifying areas for improvement and implementing solutions
- Ensure compliance with industry standards and best practices for data security and privacy
- Manage the IT budget, optimise costs, and make recommendations for technology investments
- Contribute to the overall success of the hotel by providing strategic IT guidance and supporting business initiatives
What we’re looking for
Minimum 5 years of experience in an IT management role, preferably in the hospitality industryStrong technical expertise in managing and troubleshooting a wide range of IT systems, including networks, servers, and software applicationsExcellent problem‑solving and analytical skills to identify and resolve complex IT issuesProficient in project management, strategic planning, and budget managementEffective communication and interpersonal skills to collaborate with cross‑functional teams and stakeholdersProactive, adaptable, and committed to continuous learning and improvementRelevant bachelor's degree or equivalent in information technology, computer science, or a related fieldWhat we offer
At the Iconic Marjorie Hotel, we are committed to providing our employees with a rewarding and fulfilling work experience. We offer a competitive salary, comprehensive benefits package, and opportunities for professional development and career advancement. Our inclusive and supportive culture encourages work‑life balance, and we prioritise the wellbeing of our team members.
About us
The Iconic Marjorie Hotel, a Tribute Portfolio hotel, is a unique and prestigious property that caters to discerning travellers seeking exceptional experiences. As part of the Marriott International family, we pride ourselves on delivering exceptional customer service, maintaining the highest standards of quality, and fostering a collaborative and inclusive work environment. Join our team and be a part of our continued growth and success.
Apply now for this exciting IT Manager role at the Iconic Marjorie Hotel.
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