Head of Online Sales, Malaysia

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Are you a sales leader with proven success in achieving revenue targets and building effective sales teams? Will you like to join a Global leader in Legal Analytics and Technology?

About our Team

LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,300 employees worldwide, is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers.

About the Role

The primary responsibility of the Head of Sales, Malaysia is to drive the sales business performance according to the Malaysia business strategy and financial goals. Provide overall strategic leadership, coordination, and functional management of all sales activities for the Malaysia business so that the business drives digital solutions sales and revenue growth.

The Head of Sales must provide strategic, and execution focus to current and prospective market segments in Malaysia by leading in sales and strategy development to drive revenue and ensure profitability, champion operational excellence via data integrity management, drive pipeline and conversion of both white space and existing markets.

Lead an engaged and talented workforce while managing attrition and its impact to productivity and results and to actively represent the LexisNexis brand with our customers to ensure successful long-term growth in Malaysia. The position also requires implementing a more effective sales process including the migration from print to online and then online to digital business lines.

Sales strategy, process, planning and execution – drive sales and revenue growth, expand our share of the market and stimulate demand for new technology-based solutions that will drive revenue acceleration into new markets.

Responsibilities

Creating a balanced Sales strategy that defends, develops and expands our existing revenue streams in the long-term digital sales subscription business, whilst stimulating revenue growth from Specialist products and Solutions. Have the commercial capability to expand share and grow revenues, whilst increasing gross margins (and not diluting % margins).

Preparing a robust operating plan so that budgets and forecasts are consistently achieved. Take overall responsibility and ownership for the achievement of sales and other performance targets across the team.

Execute plan by building a highly motivated and skilled sales team with a healthy succession plan and an effective new hire on-boarding, performance management and attrition management program.

Act as advocate and champion for LexisNexis policies and processes to internal stakeholders and customers including but not limited to compliance with all local and global policies, adherence to sales and customer metric deliverables and collaborate with all functions to drive sales results and business goals.

Sales Operations & Excellence leadership . Drive and Lead Sales Incentive Planning and create relevant sales metrics to drive sales performance for new, renewal, upsell & manage down sell and cancellation.

Drive Sales Performance Management, Excellence. Training and Organizational Structures as required. Support sales and revenue growth

Develop go-to market strategy and launch plans at the product level through coordination with stakeholders and accountable for coordinated execution across product, sales, marketing and other customer facing teams. Ensure ROI for go to market strategy, including revenue goals.

Develop appropriate metrics and tracking of launch initiatives and ensure reporting to stakeholders.

Provide inputs for technology , newer products, marketing trends and competitive insight into the business.

Requirements

8 to 10 years proven B2B sales experience with minimum 3 years in a people management / leadership role

Experience building and managing sales teams to exceed sales targets, driving new business and account management

Ability to engage and influence C-level stakeholders in complex decision-making cycles

Passion for delivering outstanding customer experience and long-term value

Excellent verbal and written communication skills

Work in a way that works for you

We promote a healthy work / life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.

Working for you

We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer :

• Medical Inpatient and Outpatient Insurance : Coverage for your healthcare needs.
• Life Assurance Policies : Providing financial security for your loved ones.
• Modern Family Benefits : Support for maternity, paternity, and adoption needs.
• Long Service Award : Recognition for your dedication and loyalty.
• Access to Learning and Development Resources : Empowering your professional growth.

About the Business

LexisNexis Legal & Professional provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis and Nexis services.

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