Senior Telesales

About Mettler Toledo

Mettler Toledo is a global leader in precision instruments and services. We are renowned for innovation and quality across laboratory, process analytics, industrial, product inspection, and retailing applications. Our sales and service network is the most extensive in the industry, with products sold in more than 140 countries and a direct presence in approximately 40 countries.

Our Opening and Your Responsibilities

We're looking for an enthusiastic Senior Telesales to help drive revenue growth and manage a team focused on client engagement. This individual will be responsible for guiding their team to successfully close deals through remote interactions, building strong, lasting relationships with clients through strategic outreach.

Core Responsibilities

• Engage existing clients to drive solution adoption or contract renewals.
• Address client inquiries regarding the company's offerings.
• Identify client needs through discovery and successfully close sales opportunities.
• Facilitate handovers to the field sales team for complex engagements when necessary.
• Maintain accurate client records within the system.
• Process orders precisely and efficiently.
• Resolve client grievances to uphold the organization's reputation.
• Strive to exceed sales quotas and cultivate future sales opportunities.
• Document interactions, sales outcomes, and relevant client insights.
• Lead the execution of outreach campaigns and provide coaching and performance monitoring to team members.
• Articulate the value of solutions to clients, leveraging available internal tools.
• Analyze and apply data insights within a solution sales framework.

Requirements

Our Offer to You

Equal Opportunity Employment

We promote equal opportunity worldwide and value diversity in our teams in terms of business background, area of expertise, gender, and ethnicity. For more information on our commitment to sustainability, diversity, and equal opportunity please visit us here.

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