Customer Onboarding Officer

To be part of team setting up help desks at customer workplace for resolution of customer queries.

To ensure customer's requests, enquiries and complaints are attended and responded in a timely manner, and to provide first call resolution.

To handle registration, KYC process and enquiries efficiently, courteously and professionally.

To be part of and contribute to a good co-working and team environment and support other colleagues in delivering a good customers service to Instapay customers.

Complying with Instapay's Core of Standard behavior.

Job Type : Contract

Contract length : 12 months

Pay : RM2, RM2,800.00 per month

Benefits :

• Health insurance

Ability to commute / relocate :

• Kuala Lumpur : Reliably commute or planning to relocate before starting work (Required)

Education :

• Diploma / Advanced Diploma (Required)

Experience :

• Customer service : 1 year (Required)

License / Certification :

• driving / motorcycle license (Required)

Work Location : In person