Overview
As a redONE evangelist, the Assistant, Sales Support is a key figure in managing pre- and post-sales processes with deep exposure to the RSS system. This role is essential in ensuring operational excellence and effective cross-functional coordination. Responsibilities
End-to-end onboarding of new partners via RSS and upcoming Partner Onboarding platforms. Manage all correspondence and escalations between the Channel team and internal departments, ensuring timely resolutions. Monitor and maintain state POSM stock levels to ensure availability and proper disbursement. Establish and maintain relationships with vendors, ensuring service quality within allocated budgets. Prepare and provide accurate data and reports to support sales team strategies and decisions. Respond promptly to communications via phone, email, and messaging platforms such as WhatsApp and Telegram. Deliver training (onsite / online) for partners, sales teams, and new staff on RSS, MPartner, product SOPs, etc. Also act as the first point of contact for MPartner knowledge for channel partners. Attend other company-related events / functions as and when necessary. Perform additional tasks as required by management and reporting manager. Job Requirements
Candidate must possess at least Primary / Secondary School / SPM / "O" Level, Higher Secondary / STPM / "A" Level / Pre-U, Diploma / Advanced / Higher / Graduate Diploma in any field. Proficient in Bahasa Malaysia, English, Mandarin, Tamil, or other languages; local dialect will be an added advantage. Strong communication skills, dynamic, result-oriented, with excellent presentation skills. Highly motivated and driven to grow. Personal qualities : Positive, passionate, collaborative, and able to perform in a challenging environment; a team player. At least 1 year of working experience in the related field is required. Preferably specialized in Clerical / Administrative Support or equivalent. This is a full-time position based in Perak and Penang. Benefits
Birthday leave Opportunities for career growth Professional development
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Admin Assistant • George Town, Malaysia