Customer Service Representative

Customer Service Representative page is loaded## Customer Service Representativelocations : Malaysia - Kuala Lumpurtime type : Full timeposted on : Posted 2 Days Agojob requisition id : JR

• The position has 4 main aims :
• 1. Processing of the emails chats, and calls from customers (Asia, Pacific) 2. Translation between English and Japanese 3. Team work 4. To meet SLA and KPI targets, and ensure quality in customer service Join our growing team as a Customer Service Representative and provide excellent support to customers across the Asia Pacific region Market.At Global Blue, we firmly believe that enhancing the shopping experience drives performance.Our mission is to seamlessly connect shoppers and brands worldwide by simplifying the shopping experience and boosting retailer performance. With over
• 40 years
• of industry expertise, we have pioneered Tax Free Shopping and expanded into the Payment and Post-Purchase business.As a technology partner, we lead our industries with innovative technology and data-driven insights, bringing unparalleled value at every touchpoint along the shopping journey. We support retailers in handling over
• 35 million
• Tax Free Shopping transactions every year and our payment partners in elevating the experience of
• more than 31 million
• transactions worldwide. Our post-purchase solutions also cater to the needs of
• over 47m e-commerce shoppers.
• Listed on the New York Stock Exchange, we generated €20bn Sales in Store and €311M revenue in FY 2022 / 23.Our diverse community of over
• 2,000 employees
• represent more than
• 80 nationalities
• across
• 53 countries
• . At Global Blue, we cultivate a culture of empowerment, encouraging our teams to collaborate and support one another.Together, we innovate, create, and strive towards a brighter future for the businesses we serve.With Global Blue, enjoy the journey.

#J-18808-Ljbffr