Customer Service Representative
Language Talent Solutions Sdn BhdKuala Lumpur, Kuala Lumpur, Malaysia5 hari lalu
Penerangan pekerjaanUtilize effective problem‑solving and decision‑making skills to assist customers with their inquiries. Develop and apply a comprehensive understanding of industry practices and procedures to achieve team goals. Collaborate with your immediate manager to motivate the team and monitor performance. Mentor and guide associates to enhance their individual performance. Consistently meet and exceed individual and team performance targets with minimal direct supervision. Prioritize client needs while delivering an exceptional customer experience, with performance measured using specific metrics.
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Language Talent Solutions (Malaysia, Vietnam, Indonesia, India and Thailand)
Position : Customer Service – Banking (on‑site)
Working hours : Rotational shift. 8 AM to 11 PM (9 hours per shift including break)
Contract : 6 months
Requirements :
- SPM (credit in Math or English) or STPM with minimum 2 years customer service experience
- Fresh graduates (Diploma and Degree) welcome to apply
Responsibilities :
Seniority level : Entry level
Employment type : Contract
Job function : Customer Service; Industries : Banking
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