Responsibilities
Technical Requirements Verification
- Crosscheck technical requirements against Business Requirement Documents (BRD) for NSIP and NIS projects.
- Collaborate closely with Telekom Malaysia (TM) to ensure accurate and complete requirement gathering.
IT Orientation & Onboarding
Conduct IT orientation sessions for new employees.Oversee PC equipment preparation and deployment to ensure smooth onboarding.Power Automate & Workflow Automation
Design and implement automated workflows using Microsoft Power Automate.Streamline form submissions, approvals, and other business processes.SharePoint Management & Development
Manage and develop SharePoint sites for collaboration, document management, and team productivity.Ensure proper structure, access control, and usability of SharePoint resources.Email System Administration
Oversee corporate email systems including account setup, maintenance, and troubleshooting.Ensure secure and efficient email communication across the organization.Application Administrator
Lead internal tools initiatives, including custom applications and digital tools.Oversee project planning, resource allocation, and delivery timelines.IT Support
Provide technical support and troubleshooting for hardware, software, and network issues.Ensure timely resolution of IT-related problems to minimize downtime and enhance productivity.Coordinate with external vendors and service providers for system maintenance and upgrades.Ensure service level agreements (SLAs) are met and documented.Smart Systems Monitoring
Monitor and maintain smart systems including surveillance, access control, and environmental sensors.Ensure systems are functioning optimally and escalate issues when necessary.Cybersecurity & Data Protection
Ensure adherence to cybersecurity policies and data protection protocols.Monitor systems for vulnerabilities and report potential threats.Qualifications
Bachelor's degree in Computer Science, Information Technology, Engineering, or related field. Master's degree preferred.Proven experience (8+ years) in IT project management, with a focus on hardware integration, system implementation, and digital transformation initiatives.Strong understanding of industrial IoT technologies, networking principles, and cyber-physical systems.Proficiency in project management methodologies, tools, and techniques. PMP or equivalent certification is a plus.Excellent leadership skills with the ability to motivate teams, drive change, and foster a culture of innovation and collaboration.Demonstrated experience in vendor management, contract negotiation, and budget control.Solid analytical and problem-solving skills, with the ability to translate business requirements into technical solutions.Excellent communication and interpersonal skills, with the ability to effectively engage with stakeholders at all levels of the organization.Knowledge of industry standards and regulatory requirements related to IT security, data protection, and compliance.#J-18808-Ljbffr