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Japanese and Korean
Mango Global Technologies Co.Kuala Lumpur, Kuala Lumpur, Malaysia5 jam yang lalu
Penerangan pekerjaanAccountable to ensure that customer's IB is in the right contract, right location and under Ensure customer Install Based is correctly aligned with contracts, locations, and service Lead the implementation of Asset Management services. Onboard new customers and reconcile IB data from various sources. Identify discrepancies and manage MACD activities. Provide ongoing IB maintenance support and collaborate cross-functionally. Interpret large raw data sets; conduct data analysis and audits – high level of excel Develop and lead execution of action plan to update Client databases with improved IB Lead client calls, participate in quarterly business reviews, and conduct (potential) on Produce reports for Customers, Account Teams, and other stakeholders – ability to Ability to work independently and in a cross functional team environment Expert-level proficiency in Korean and Japanese (written and verbal). Strong understanding of Cisco's business model, product portfolio, and GTM strategies. Advanced Excel skills (macros, pivots, formulas) and experience with data analysis. Proficiency in reporting tools like Tableau and Power BI. Excellent communication skills and a proactive, ownership-driven approach.
I.
Asset Managers
Responsibilities
- Deliver Asset Management services for multiple Cisco customers.
- Act as the single point of contact for customers, partners, and internal Cisco stakeholders.
- Manage, track, report, and resolve issues related to customers' Cisco IB data.
- Support customers in managing the lifecycle of HW and SW assets to mitigate risks,
optimize TCO, and improve customer experience.
Key Job Duties
right coverage
coverage levels.
Required Skills
mastery is required
data – ability to work with Client tools and databases
site visits - excellent communication skills. bold, assertive and possess a sense of
ownership of the accounts / customers
generate reports using excel, power BI (desired) and other dashboards
Send resume : OR WhatsApp
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