Application Support Specialist

Responsibilities

• Support and guide users to ensure MS D365 and other core business applications run efficiently.
• Handle application configuration, upgrades, troubleshooting, and issue resolution with users and vendors.
• Manage user accounts and access roles.
• Assist with application projects, including technical input and implementation support.
• Develop and maintain business reports using Cognos Analytics.
• Provide user training and create training materials.
• Maintain and monitor system interfaces and data extractions.
• Coordinate with vendors on projects, issue tracking, enhancements, and quotations.
• Work with service providers to fine-tune application performance.
• Track and optimize license usage and validity.
• Conduct annual disaster recovery exercises per business continuity plans.
• Perform other related duties / tasks as required.

Qualifications

Job Details

Salary match information may be used to provide insights during the application process.

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