Executive, Client Services

Executive, Client Services (Treaty Reinsurance - Technical Accounting & Claims)

We're hiring! We are looking for an Executive, Client Services (Treaty Reinsurance - Technical Accounting & Claims) to join our Reinsurance team in KL, Malaysia!

Aon is in the business of better decisions

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.

What the day will look like

Service Advocacy – Treaty Technical Accounting & Claims

• Review and process Premium, Technical Accounts (including Quarterly SOA, Profit Commission SOA, Sliding Scale Commission SOA, Portfolio Transfer SOA) submitted by clients in accordance with contract terms and SLA.
• Diligently follow-up on overdue technical accounts to ensure it is in time for quarter closing.
• Ensure Compliance approval is acquired for third party co-brokerages and brokerage only accounts.
• Issue of PLA / RLA / SLA / Cash Call submitted by clients in accordance with contract terms and SLA.
• Perform consistent review and follow up with clients on open claim updates.
• Support Claims Negotiations and Settlement of Claims. Seek internal support for more complex cases.
• Provide timely feedback and respond to the query raised between cedents and reinsurers through email or phone.
• Liaise with offshore teams and guide them on the process.
• Build strong relationships with clients and reinsurers.
• File all documents electronically in EDE and maintain files in good order.
• Complete any ad-hoc tasks assigned.

Skills and experience that will lead to success

Education & Qualifications

Skills & Knowledge

How we support our colleagues

In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work / life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working!

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.

Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.

We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email

#LI-29710

#J-18808-Ljbffr