Specialist, Learning Design and Delivery
CIMB Federal Territory of Kuala Lumpur, Malaysia
To support the development and delivery of learning programs by designing engaging and effective content, and ensuring a smooth learner experience. This role focuses on implementing learning solutions that meet identified needs while maintaining quality and timeliness.
Key Responsibilities
- Partner with internal / external trainer in designing and developing curriculum materials for Business Schools / Academies under CIMB University.
- Coordinate with internal subject matter experts to ensure training materials meet organizational standards.
- Conduct training effectively.
Program Support
Facilitate the delivery of learning programs by ensuring that the programme managers manage logistics, scheduling, and communication with stakeholders.Support the implementation of L&D initiatives in Malaysia (and regional whenever required), ensuring smooth execution.Training Needs Analysis / Performance Consulting
Conduct basic training needs assessments to support the design of effective learning interventions.Collaborate with the Senior Specialist / Unit Head to identify gaps and recommend suitable training interventions.Liaise with external training providers to coordinate program delivery and ensure alignment with requirements.Evaluation and Feedback
Collect and analyze feedback on learning programs to evaluate effectiveness and recommend improvements.Assist in measuring ROI on training initiatives.Compliance and Administration
Ensure all learning activities comply with ISO 9001 standards and other regulatory requirements.Maintain accurate records and assist in preparing periodic reports for management review.Undertake any other tasks / training projects organised by Group Human Resource or as delegated by the Head of Department / Superior.Minimum of 2-5 years of experience as a trainer / programme designer in any industry / minimum of 5 years of relevant banking background in any financial institution (preferred).
Technical / Functional Skills
Needs Assessment and EvaluationVendor and Stakeholder ManagementBasic / Intermediate Performance Consulting skillsetPersonal Skills (Soft Competencies)
Strong conceptual skills, influencing skills, communication skills, agile and results-drivenStrong interpersonal skillsAgile and results drivenStrong project planning and organisational skillsSeniority level
Mid-Senior levelEmployment type
Full-timeJob function
TrainingIndustries
Financial Services and E-Learning Providers#J-18808-Ljbffr