Head DDIT EXP Modernization & Integration Initiatives(Design operations)

Overview

The Head DDIT EXP Modernization & Integration Initiatives is a leader responsible for overseeing large-scale modernization programs and strategic initiatives aimed at improving user experience and aligning with organizational goals. This role ensures the successful implementation of strategic guidelines and oversees the project portfolio, which tracks and prioritizes user experience and adoption initiatives.

About The Role

Major Accountabilities

• Strategic Initiative Leadership : Oversee the execution of strategic modernization programs, focusing on delivering significant user benefits and aligning initiatives to long-term goals.
• Portfolio & Program Management : Track, prioritize, and manage the portfolio of projects and programs to ensure alignment with organizational strategy and impact.
• Legacy Modernization : Lead redesign and implementation projects aimed at replacing or upgrading legacy systems with scalable, efficient, and modern tools.
• Design Systems Stewardship : Oversee the strategic governance, scalability, and integration of the design system across all platforms and tools, ensuring alignment with modernization priorities. Collaborate with the Experience Design team to maintain user-centered design principles and usability standards while enabling seamless implementation across development teams and organizational workflows
• Collaboration & Stakeholder Engagement : Work cross-functionally to align modernization efforts with user insights, adoption strategies, and organization-wide priorities.
• Measurement & Outcomes : Establish and monitor frameworks for tracking the success and impact of modernization and experience adoption initiatives.
• Team Leadership : Guide and mentor a multidisciplinary team of specialists, empowering them to deliver innovative and scalable solutions while maintaining high standards of execution.
• Project Portfolio Impact : Timely execution of modernization initiatives with measurable improvements in operational efficiency and user satisfaction.
• Design System Governance & Integration : Ownership of the strategic governance (set up and maintenance of a federated governance model), scalability and integration aspects of the design system(s) ensuring alignment and enabling consistency across all platforms.
• Legacy System Modernization : Successful completion of milestone-based legacy transformation projects, delivering tangible improvements in scalability, usability, and productivity.
• Team Performance : Growth, development, and output of a high-performing team delivering measurable organizational value.
• Strategic Alignment : Demonstrated alignment between project initiatives and broader organizational goals.
• Stakeholder Satisfaction : Positive feedback from internal and external stakeholders regarding modernization program execution and collaboration

Minimum Requirements

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