E-Commerce Operation Executive (Store Operation)

E-Commerce Operation Executive (Store Operation)

Job Responsibilities :

• Assist in creating, updating, and maintaining product listings across various e-commerce platforms, ensuring accuracy in descriptions, pricing, and images.
• Process customer orders, ensuring timely and accurate fulfillment.
• Monitor and update product stock levels, coordinating with brand, warehouse, and related teams as needed.
• Assist in customer service team to handle customer inquiries, complaints, and return processes to ensure a positive customer experience.
• Collaborate with the marketing team to support promotions, campaigns, and product launches.
• Work closely with the warehouse and logistics teams to ensure timely order processing and delivery.
• Support the creation and analysis of sales performance reports and metrics.
• Identify and escalate any operational issues to senior management for timely resolution.
• Assist in improving internal processes to optimize efficiency and productivity.
• Work closely with internal and external stakeholders to ensure timely communication and completion of tasks.
• Any other tasks and projects as assigned by the superior / Company.

Job Requirements :

We are an equal opportunities employer and welcome applications from all qualified candidates.

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