retail sales associate

JOB DESCRIPTION

• Greeting and welcoming customers and guests with a warm, friendly, politely, and professional manner.
• Providing recommendations to enhance the customer and guest experience.
• Providing excellent customer and guest service and resolving any customer inquiries or concerns.
• Promptly, efficiently orders accurately delivering food and drinks to customers and guest.
• Handle guest feedback or complaints politely and escalate to Outlet Supervisor / Outlet Manager when necessary.
• Ensure food and beverages are served according to outlet standards.
• Handle billing and payment transactions (cash and POS system) accurately.
• Assist in stock management (receiving, replenishing, inventory and reporting shortages).
• Maintain cleanliness, well-organised and hygiene of service stations and equipment.
• Comply with outlet's SOPs, including Halal practices where applicable.
• Adhering to all health, safety and hygiene standards and regulations.
• Uphold company standards in grooming, punctuality, and professionalism.
• Supporting the kitchen team in food task preparation, service and general duties as required and needed.

REQUIREMENTS

WORK LOCATION

Job Types : Full-time, Internship, Fresh graduate

Pay : RM1, RM2,000.00 per month

Benefits :

Language :

Work Location : In person