Head of Business Communication

Overview

Head of Business Communication to lead a team to design, create and manage A2P messaging, voice and Telco API for Maxis Enterprise to grow revenue, subscribers and maintaining product competitiveness across various segments in Enterprise.

What are you accountable for?

• To create new plans, promotions and bundles to enhance market competitiveness and help achieve annual mobile revenue and market-share target by segment
• To maintain and rationalize existing plans and bundles to ensure effective and streamlined customer usage experience and efficient resources usage
• To create and manage effective processes and SOP for all product consumption and enhance customer experience
• To measure and evaluate product pricing and yield ensuring mobile profitability
• To enable availability of devices and device ownership programs for enhancing customer acquisition, retention and growth
• To price, package and take to market relevant fixed and solutions as convergence offer to the market
• To solicit and maintain relevant market insights and product performance insights enabling better and more relevant design of mobile products
• Drive alignment with other divisions from sales, operations, segment heads, product developments, finance, pricing, ISD, business intelligent and marketing for product development and GTM strategy for your products
• To lead business development and establish partnership ecosystem for Telco API offering

What do you need to have for this role?

What’s next?

Maxis values diverse voices & people. We hire and reward our employees based on capability & performance — regardless of ethnicity, gender, age, education, religion, nationality or physical ability.

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