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Customer Management Executive

Customer Management Executive

TelecontinentKuala Lumpur, Kuala Lumpur, Malaysia
30+ hari lalu
Penerangan pekerjaan

Responsibilities

  • You will be responsible for generating calls and emails to potential customers with the main goal to achieve your sales target!
  • Perform outbound sales calls and necessary follow-up via emails / calls to existing and potential customers based on the prospect listing provided by the Company.
  • Ability to handle outbound and inbound transactions via voice and non-voice.
  • To explain product / services to customers in details and convert potential leads to sales.
  • Answer inquiries from customers related to sales presentation.
  • To meet sales target consistently based on the project assigned.
  • Ensure good and pleasant customer experience throughout the interaction with customers.

Job Requirements

  • SPM and above (fresh graduates are encouraged to apply).
  • Well versed and good communication in English, both verbal and written.
  • Able to communicate in Mandarin language will be an added advantage.
  • Aggressive, result oriented, willing to accept challenges and a high achiever.
  • Able to perform in a fast-paced environment and work under pressure.
  • Basic computer skills and knowledge on telecommunication industry, especially in the business and enterprise segment would be ideal.
  • Willing to work extra miles to meet and achieve target.
  • Able to work on Malaysia public holidays and observe Singapore operating hours.
  • Job Benefits

  • Remuneration package :
  • Basic : RM2,400 – RM2,700

  • Attendance allowance : RM100
  • Mandarin Language allowance : RM300
  • Non-capped commission scheme
  • Annual salary increment & performance bonus
  • Medical & hospitalization benefits
  • EPF, SOCSO and EIS covered
  • Working Hours

  • 10 : 00 AM – 7 : 00 PM or 9 : 00 AM – 6 : 00 PM (subject to change based on operational requirements)
  • Monday – Friday (Saturday is optional)
  • Other

  • Training will be provided and potential career progression opportunities
  • Salary advance during festive period
  • Anniversary leave entitlement based on tenure with the Company
  • Working location

  • E-7-1, Megan Avenue 1, No. 189, Jalan Tun Razak, 50400 Kuala Lumpur
  • Nearby Ampang Park LRT and MRT station (within 5-minute walking distance)
  • #J-18808-Ljbffr

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