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E-Commerce Specialist (Shopify, Shopee, Amazon)

E-Commerce Specialist (Shopify, Shopee, Amazon)

Futurizta Tech Malaysia Sdn. Bhd.PenangMalaysia, Penang, Malaysia
1 hari lalu
Penerangan pekerjaan

About Us : Futurizta Tech is a fast-growing premium tech brand based in Australia specializing in innovative mobile accessories. With multiple successful Kickstarter campaigns and global sales on Shopify and Amazon, we’re scaling to the next level — and looking for an E-Commerce Specialist / Manager to drive growth across our B2C platforms.

Responsibilities

Platform & Store Management

  • Shopify : Manage product listings, A / B test titles, descriptions, and bundles; implement CRO — test landing pages and checkout flows; oversee store theme updates, navigation, and UX improvements; track abandoned cart recovery and email retargeting flows.
  • Amazon (FBA) : Optimize product SEO (titles, bullets, backend keywords); manage A+ Content / Storefront branding; track Buy Box %, review acquisition, and competitor ranking; scale PPC campaigns and test new keywords monthly.

Marketing & Growth

  • Paid Ads : Run Meta, Google, TikTok campaigns; test creatives and audiences; optimize ROAS.
  • Content Funnel : Collaborate with design / UGC team for ads, influencer collaborations, and social proof.
  • Email & Retargeting : Manage Klaviyo flows (welcome, cart abandon, upsell).
  • SEO & Content : Oversee blog, product SEO, and organic ranking strategy.
  • Analytics : Build dashboards for CAC, ROAS, AOV, and LTV across platforms.

    • Sales & Revenue Strategy

  • Plan quarterly sales campaigns (holiday, bundles, upsells).
  • Monitor and propose pricing adjustments (Shopify vs Amazon parity).
  • Create reseller & affiliate programs to expand reach.
  • Ensure consistent growth targets are set and achieved.

    • Operations & Fulfillment Support

  • Coordinate with 3PL to ensure smooth fulfillment.
  • Track delivery SLAs and handle escalations.
  • Forecast inventory based on sales velocity & campaigns.
  • Align with product team on stock readiness for launches.

    • Strategic Growth & Expansion

  • Research new markets (e.g., EU expansion, Shopee / Lazada if relevant).
  • Test new sales channels (e.g., TikTok Shop, Walmart Marketplace).
  • Scout and manage influencer / affiliate partnerships.
  • Work closely with CEO to identify new product-market fits.

    • Leadership & Reporting

  • Build weekly dashboards (sales, ads, KPI summary).
  • Proactively recommend strategies to CEO & CMO.
  • Mentor junior team members (future growth : e-comm assistant).
  • Be accountable for revenue contribution from B2C channels.

    • Requirements

  • 2–5 years of experience in E-Commerce (Shopify, Amazon, Shopee, etc.).
  • Strong knowledge of digital ads (Meta, Google, TikTok) and analytics tools.
  • Hands-on with listing optimization, ad scaling, and sales funnels.
  • Strong project management skills (Kickstarter / Indiegogo experience is a plus).
  • Detail-oriented, KPI-driven, and eager to scale revenue.

    • Perks & Culture

  • Young, dynamic team under 30.
  • Google-style office with lounge, snacks, and flexible work environment.
  • 1 day WFH per week.
  • Growth opportunities and performance bonus.

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