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Customer Service Representative

Customer Service Representative

Heilind Asia PacificSeberang Perai, Penang, Malaysia
5 jam yang lalu
Penerangan pekerjaan

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Direct message the job poster from Heilind Asia Pacific

Responsibilities

  • Responsible for data entry of customer order and inform customer on the confirmation date of delivery
  • Compile various reports as required
  • Follow up with sample orders
  • Monitor customer payment status
  • Update customer portals with expedites and order acknowledges outside of our system
  • Review and release credit hold report in CRM system and communicate with credit team
  • Create proforma and commercial invoices for customers as requested
  • Coordination with freight carriers for any shipment issues

Requirements

  • Diploma holder or above, preferably in Electronics, Electrical or Mechanical Engineering
  • At least 4 years of sales experience, preferably in interconnect components (Connectors / Switches / Relay etc.)
  • Good command of Mandarin and English. We are seeking candidates proficient in Mandarin to effectively communicate with Mandarin-speaking clients.
  • Good time management and multi-tasking skills
  • Team player and able to communicate with all levels / departments
  • Positive attitude, detail-minded, service oriented and willing to learn
  • Seniority level

    Associate

    Employment type

    Full-time

    Job function

  • Customer Service
  • Industries

  • Wholesale Appliances, Electrical, and Electronics
  • #J-18808-Ljbffr

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