L3 Storage Engineer (IBM Tivoli & Storage Virtualization Controller)

Level 3 Storage Engineer (IBM SVC & IBM TSM)

Job Description : Level 3 Storage Engineer (IBM SVC & IBM TSM)

Position Overview

We are seeking an experienced Level 3 Storage Engineer with strong expertise in IBM Storage Virtualization Controller (SVC) and IBM Tivoli Storage Manager (TSM) / Spectrum Protect. The candidate will play a key role in managing, optimizing, and troubleshooting enterprise-class storage and backup infrastructures. This role requires deep technical skills, problem‑solving ability, and the capacity to provide design and architectural guidance for large‑scale storage environments.

Key Responsibilities

• Storage Infrastructure Management
• Administer and support IBM SVC storage virtualization environments, ensuring optimal performance, availability, and capacity utilization.
• Manage SAN zoning, multipathing, and storage provisioning for AIX, IBM i, Linux, and Windows servers.
• Perform firmware upgrades, configuration changes, and health checks on IBM SVC clusters.
• Backup & Recovery Management (TSM / Spectrum Protect)
• Design, implement, and maintain backup and recovery solutions using IBM TSM.
• Manage backup policies, retention schedules, disaster recovery planning, and tape / disk backup targets.
• Perform restores, data recovery, and testing of DR scenarios.
• Optimize backup performance and storage utilization.
• Level 3 Support & Troubleshooting
• Provide advanced incident and problem management for critical storage and backup issues.
• Analyze root cause, develop solutions, and coordinate with vendors (IBM support) when required.
• Mentor Level 1 and Level 2 engineers, providing escalation support and knowledge transfer.
• Contribute to the design and deployment of new storage and backup solutions.
• Assess emerging technologies and recommend improvements aligned with business needs.
• Support large‑scale migrations, storage consolidation, and performance tuning projects.
• Operational Excellence
• Maintain detailed documentation of storage and backup configurations, policies, and procedures.
• Ensure compliance with security, governance, and audit requirements.
• Participate in capacity planning, reporting, and lifecycle management.

Required Skills & Experience

Soft Skills

Education & Certification

Seniority level

Mid‑Senior level

Job function

Information Technology

Industry

Employment Type

Full‑time

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