Customer Service Representative

Link Healthcare, a Clinigen company, is a growing pharmaceutical services company, with one clear aim : to ensure innovative medicines reach patients all over the globe.

Are you looking for the next step in your career? We're searching for a Customer Service Representative to join our regional operations team to provide high quality service to our customers across the Asia Pacific region. You'll play an integral part of delivering our ambition : a world where medicine is global by design.

Requirements

On a day to day to day basis, this role will see you :

• Respond to customer telephone / email enquiries regarding orders, service needs, product complaints, customer accounts, deliveries and back orders or direct enquiry to the appropriate person
• Process orders in a timely manner
• Support sourcing and procurement activities for requests
• Assist with stock for our orders and pick / pack orders as required
• Liaise with freight forwarders for updates on in- and out- bound stock
• Maintain temperature monitoring for our warehouse

To be successful for this position, you'll need :

Benefits

In return, we we can offer you :

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