Job Responsibilities :
- Oversee daily operations - includes inventory management, ordering, store organization and cleanliness
- Source, hire and onboard new employees. Coach for performance and address employee grievances
- Build a positive store culture that fosters teamwork and collaboration
- Plan and schedule shifts to ensure optimal store staffing
- Champion service excellence with the team. Role model and train employees to deliver great customer service
- Maintain rigorous quality control according to standards. Monitor product quality and consistency. Conduct regular store inspections to ensure compliance with regulations
- Drive sales and marketing initiatives to attract and retain customers. Lead team to promote limited-time offers, events and loyalty programs
- Prepare and manage store budget, monitor expenses and revenue. Review financial reports, propose and implement sales strategies
- Organize and deliver training to improve employees' product knowledge, skills and service standards
Role Requirements :
At least 04 years' experience in the service industry with at least 3 years' experience in a similar store managerial roleLeadership experience in store operations, building effective teams and coaching for performanceBasic understanding of financial management and budgetingKnowledge of local employment regulations, health and safety standardsWillingness to work in a fast-paced environment and adapt to changesWillingness to engage in shift work, which includes work on weekends and PHTim Member Benefits
6-day work weekHealth and medical coverageEmployee discountStore performance incentivesCareer development and progression pathwaysJob Type : Permanent
Pay : RM2, RM2,900.00 per month
Benefits :
Opportunities for promotionProfessional developmentEducation :
STM / STPM (Preferred)Experience :
service industry : 4 years (Preferred)store managerial role : 3 years (Preferred)Language :
English (Preferred)Bahasa (Preferred)Work Location : In person