Onsite Engineer

Job Description :

• Perform routine technical requests either remotely or at customer site to meet business and customer requirements.
• Document s and reports on work completed to ensure compliance with Company and Customer Procedures.
• Escalate issues in line with company processes to ensure customer demands are met.
• Provide basic customer service to internal and external customers to ensure consistent experience
• Contributes to identifying own development needs
• Act in accordance with Computacenter Information Security Policies and report any potential or actual Security events or other Security risks to the organisation
• Ensure Department / Contract meets SLA performance targets
• Maintain and improve customer satisfaction levels
• Understand and adhere to policies and procedures

Job requirements :

Work Location :

Centrepoint North, Mid Valley City, 59200 Kuala Lumpur

Shift Hour :

8am - 6pm; 4pm - 12am