Customer Service (Mandarin Speaker)

DaythreeSubang Jaya, Selangor, Malaysia

15 hours ago

Job description

Customer Service Specialist

Location : Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Intake

Immediate

Responsibilities

Communicate with customers via phone, email, and chat in a professional and friendly manner.
Provide accurate and knowledgeable responses to inquiries regarding products, pricing, and availability.
Collaborate with internal departments to ensure customer needs are effectively met.
Perform data entry and maintain accurate records across various platforms.

Requirements

Excellent communication skills, both verbal and written.

Strong interpersonal skills and a customer‑oriented attitude.

Ability to multitask, organize, and prioritize work efficiently.

Proficient in Mandarin and English (both spoken and written).

Prior experience in Customer Service within the fintech or financial services industry will be an added advantage.

Seniority Level

Entry level

Employment type

Full‑time

Industries

Outsourcing and Offshoring Consulting

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Customer Service Mandarin Speaker • Subang Jaya, Selangor, Malaysia

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