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Account Manager

Account Manager

BizLink Technology (S.E.A) Sdn. Bhd.Seberang Perai, Penang, Malaysia
23 hours ago
Job description

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Qualifications

  • Successfully completed technical studies (e.g., Engineering, Electrical Engineering, Materials Science, or a related field) or possess a comparable technical qualification.
  • Several years of professional experience in technical sales (advantageous).
  • Experience in project management is required.
  • Solid knowledge of the cable and cable assembly industry is a plus.
  • Understanding of the requirements and processes within the semiconductor industry is highly advantageous.
  • Business-fluent English language skills (written and spoken) are mandatory.
  • Fluent language skills in at least one of the following languages : Malay or Mandarin to serve Mandarin-speaking customers
  • Knowledge of Korean or Japanese is a significant advantage.
  • Strong communication and presentation skills as well as a confident demeanor.
  • High level of initiative, independence, and a results-oriented work approach.
  • Intercultural competence and the ability to work effectively in an international environment.
  • Willingness to travel within the region is required.

Responsibilities

  • Cultivate and expand relationships with key global Semiconductor customers, with a primary focus on the Asian region, to drive business growth.
  • Identify and secure new business opportunities within the Semiconductor industry to expand our customer base.
  • Prepare and deliver compelling presentations to customers, lead effective meetings, and manage the entire quotation and negotiation process, including contract closure.
  • Provide technical expertise on product capabilities, collaborate on customer-specific development projects, and contribute to the creation of technical specifications, approvals, and testing standards.
  • Take ownership of fundamental project management tasks to support the successful ramp-up of new production locations for key customers. This includes defining project scope collaboratively, developing timelines, coordinating with internal teams, tracking progress, and ensuring alignment with customer expectations.
  • Work closely with global sales colleagues and program managers to ensure seamless execution and customer satisfaction.
  • Manage customer quality complaints effectively in partnership with specialist departments and ensure adherence to ISO procedures within the Sales department.
  • Develop and monitor sales plans, understand customer needs and market trends, and provide regular reports to the Head of Sales Semicon BU TMP.
  • Assist the Sales Manager with operational duties and provide guidance to the account management team to achieve customer objectives.
  • Facilitate the smooth handover of successful projects to mass production.
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    Account Manager • Seberang Perai, Penang, Malaysia

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