(Urgent Hiring)Customer Service Technical Support Executive
Agensi Pekerjaan JobScoper Sdn. Bhd.Petaling Jaya, Selangor, Malaysia30+ days ago
Job descriptionMinimum 1 year experience in customer service or technical support (BPO, IT, or related industry preferred) Strong problem-solving and analytical skills Excellent verbal and written communication skills in English & Mandarin or English & Bahasa Ability to work in a fast-paced, dynamic environment Annual Leave and Sick Leave EPF / SOSCO Training Provided Allowance Provided 5 working days Near to LRT Ara Damansara Station Seniority level : Associate Employment type : Full-time Job function : Customer Service Industries : Human Resources Services
Overview
Join to apply for the (Urgent Hiring)Customer Service Technical Support Executive role at Agensi Pekerjaan JobScoper Sdn. Bhd.
This range is provided by Agensi Pekerjaan JobScoper Sdn. Bhd.. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Responsibilities
- Act as the primary point of contact for customers needing technical support via phone
- Troubleshoot, diagnose, and provide effective solutions for customer issues
- Maintain and update databases while ensuring system security
- Analyze customer feedback to identify trends and suggest product improvements
- Guide customers through step-by-step instructions to resolve issues efficiently
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Benefits
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Technical Support • Petaling Jaya, Selangor, Malaysia
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