JOB DESCRIPTION
1. Documentation preparation
- Ensure accurate documentation, keying in & filing of documents. (ie, Quotation, Sales Order, Work order, T&C, PPM, CSR or CS related documents).
- Ensure all Quotation or Sales order are accurate according to latest pricing, marketing campaign, or customer category.
2. E-Commerce Management
Ensuring website information is up to date & accurate (ie, products SKU, quantity, promotion, etc)Process orders via e-commerce channel (ie, IHB Website, Zuellig Marketplace, Shopee, etc)Design & upkeep products, pictures & outlook on e-commerce platform.Liaise with vendors for troubleshooting.3. Supply Chain Management
Communicate between sales team & supply chain to ensure stocks and delivery is up to customer's requirement and expectation.4. Customer Service
Handling sales agents enquiries, customer enquiries, pre & post sales product related issue.Liaising with customer / logistics to collect goods for after sales checking.5. Undertake any other ad hoc duties as assigned related to Customer Service
JOB REQUIREMENT
Attentive to detail.
Proactive, able to flag, bring to attention and resolve errors.
Good communication skills - verbal and written.
Fresh graduates or candidates possessing Diploma in Allied Health / Engineering related are encouraged to apply
BENEFITS
Weekdays workdays onlyMedical insuranceCompany organized eventsCareer progress and growthJob Type : Full-time
Pay : RM2, RM3,000.00 per month
Work Location : In person