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Senior Sales Manager - Corporate

Senior Sales Manager - Corporate

InterContinental Hotels GroupKuala Lumpur, Kuala Lumpur, Malaysia
5 days ago
Job description
  • Sell hotel room nights through direct client contact; maintain a high level of visibility for the hotel in major market areas through direct sales solicitation; telephone contacts and written communication.
  • Review the daily business levels, anticipate critical situations, and plan effective solutions in conjunction with your manager to best expedite these situations.
  • Implement tactical sales plans as assigned to achieve greater profitability through driving revenue and enhancing the image of the hotel in the local community.
  • Develop and maintain good relationships with officials and representatives of local companies, and attend out-of-town conventions and trade shows, to promote new business and increase sales for the hotel.
  • Identify new business opportunities and expand market share.
  • Demonstrate co-operation and trust with colleagues, supervisors, teams and across departments to deliver positive results.
  • Actively participate in hotel meetings, interact with department and hotel staff in a professional and positive manner to foster good rapport, promote team spirit and ensure effective communication.
  • Provide guests with information (example : loyalty programmes, area attractions, restaurants, facility information) to enhance guest experience.
  • Develop and maintain relationships with key clients and outside contacts in order to produce group and / or convention business, to include room sales, food & beverage sales, and catering / banquet services.
  • Schedule conventions and / or business group activities at the hotel and coordinate with other hotel-level departments to facilitate services agreed upon by the sales office and prospective clients.
  • Identify operational problems that reduce the effectiveness of marketing activities and overall hotel sales performance and work with appropriate department on solutions.
  • Develop awareness and reputation of the hotel and the brand in the local community.
  • Produce monthly reports and sales forecasts to analyze current / potential market and sales trends, coordinate activities to increase revenue and market share, monitor performance to ensure actual sales meet or exceed established revenue plan.
  • Perform other duties as assigned.
  • What We Need From You

    • Two years of experience in a hospitality or hotel sales setting with direct supervisory experience over a sales team, or an equivalent combination of work experience.
    • Strong knowledge of local businesses and business trends required.
    • Must speak local language(s).
    • Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

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    Senior Sales Manager • Kuala Lumpur, Kuala Lumpur, Malaysia

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